Team Lead - SAP Basis

Canadian Blood ServicesToronto, ON
CA$99,600 - CA$117,200Hybrid

About The Position

Canadian Blood Services is seeking a Temporary Full-time Team Lead – SAP Basis to join their innovative Internal Customer Experience IT Optimization team. IT professionals play a vital role in ensuring the safe and efficient delivery of life-saving products and services across the country. The organization is undertaking a multi-year initiative to migrate from their current on-premise SAP ECC systems to a cloud-based SAP S/4 HANA environment. The Internal Customer Experience IT Optimization team enables agile ways of working and supports teams in delivering well-managed, user-focused technology solutions. This team plays a dual role by enabling optimization services across development teams while also managing a portfolio of applications and critical technologies. Reporting to the Manager, IT Optimization, the Team Lead will lead a team of SAP Basis analysts and consultants responsible for supporting critical IT infrastructure and SAP solutions. They will oversee technical upgrades, system enhancements, and the delivery of new SAP functionality while providing leadership and direction to the Basis team. The Basis team will work closely with the S/4 HANA Conversion Project team to enable a smooth transition to the new environment and ensure all requirements for a stable operational environment have been met.

Requirements

  • Post-secondary level education in a relevant discipline from a recognized academic institution, preferably a University Degree or College Diploma. SAP certifications are desirable. An equivalent combination of education, training and experience may be considered.
  • At least 8 years of relevant and practical work experience in SAP Basis, preferably with several years leading SAP teams in supervisory capacity.
  • Experience with SAP HANA, S/4HANA , SAP BTP in Cloud or Hybrid environments
  • SAP Basis skills and experience in SAP ERP, CRM, , Portal, Fiori and Netweaver systems
  • Experience in an Oracle RAC Cluster environment is required.
  • Experience with SAP Cloud ALM and Solution Manager is required.
  • Experience with AIX Unix or Linux is required.
  • Experience with High Availability Solutions is required.
  • Excellent communication skills.

Nice To Haves

  • Project management experience is desirable.
  • Experience with Hyperscaler Cloud Computing technologies (i.e. AWS, Azure,) is desirable.

Responsibilities

  • Leveraging skills in leadership and talent development, lead a team of SAP Basis analysts defining objectives, establishing priorities, monitoring performance, providing feedback and identifying development opportunities for team members.
  • Utilizing skills in SAP Basis administration, oversee the implementation, upgrades, refreshes, and ongoing support of SAP environments.
  • Applying skills in infrastructure management, ensure SAP systems are stable, secure, highly available, scalable, monitored, and performing optimally.
  • Drawing on skills in stakeholder engagement, serve as the primary contact for initiatives requiring SAP Basis team support, collaborating across technical and business teams.
  • Leveraging skills in technical analysis, participate in design discussions and recommend improvements to SAP systems.
  • Utilizing skills in service delivery and vendor management, establish best practices and track SLAs, metrics, and system performance including monitoring the performance of external service providers and vendors.
  • Applying adaptability skills, perform other related duties as required to support evolving business and operational needs.

Benefits

  • Percentage in lieu of benefits and vacation.
  • Annual performance award up to 8%.
  • Defined benefit pension plan.
  • Employee discounts, wellness program, professional resources.
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