Team Lead, Sales Part Time

Crocs, Inc.•Rosemont, IL
•$18 - $22

About The Position

As a Team Leader at Crocs, you help create memorable consumer experiences and support the team in achieving sales goals. You deliver outstanding service, share product and brand information, and help maintain an engaging and business-ready store. The position includes key holder responsibilities such as opening and closing procedures and cash handling, as well as maintaining store recovery standards. You work across store departments and coordinate day-to-day activities in your assigned area in partnership with Store Management.

Requirements

  • Must be 18 years or older.
  • 2–3 years of retail experience.
  • Flexibility to work nights, weekends, holidays, and extended hours; regular attendance and punctuality are essential.
  • Desire to succeed in a high-growth, fast-paced retail environment.
  • Ability to move merchandise with appropriate equipment between the backroom and sales floor.
  • Ability to place and arrange items on shelves and racks.
  • Ability to climb and descend ladders while carrying merchandise.
  • Ability to lift 30 pounds or more with assistance.
  • Ability to be on your feet for a minimum of 8 hours per shift and continuously move around the store.
  • Ability to stand, walk, kneel, or balance for a duration of time.
  • Ability to read and comprehend instructions, reports, and information on computer or register screens, and to input information into a computer.

Nice To Haves

  • Prior store leadership experience.

Responsibilities

  • Deliver outstanding consumer experiences using the C.H.A.R.M service model.
  • Champion a positive team culture by sharing ideas, feedback, and concerns and demonstrating Crocs, Inc. core values.
  • Assist across store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
  • Lead by example on the sales floor and work with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement.
  • Manage day-to-day team activities in the assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up while maintaining high service standards.
  • Stay informed about product collaborations, launches, and brand initiatives and share that information with consumers.
  • Follow Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.
  • Perform key holder duties, including opening and closing procedures, cash handling, and maintaining store recovery standards.

Benefits

  • Eligible to participate in a company incentive program.
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