Team Lead, Sales Part Time

Crocs•Nashville, TN

About The Position

The Team Lead at Crocs is responsible for helping create memorable consumer experiences and supporting daily store operations. The role delivers outstanding service, shares product and brand knowledge, helps the team achieve sales goals, and supports a positive team culture. Key holder duties include opening and closing procedures, cash handling, maintaining store recovery standards, and ensuring the store is ready for business each day. The position also involves coordinating day-to-day team activities in an assigned area and supporting the Store Management team.

Requirements

  • Must be 18 years or older.
  • 2–3 years of retail experience.
  • Flexibility to work nights, weekends, holidays, and extended hours; regular attendance and punctuality are essential.
  • Desire to succeed in a high-growth, fast-paced retail environment.
  • Ability to move merchandise with appropriate equipment between the backroom and sales floor.
  • Ability to place and arrange items on shelves and racks.
  • Ability to climb and descend ladders while carrying merchandise.
  • Ability to lift 30 pounds or more with assistance.
  • Ability to be on your feet for at least 8 hours per shift and continuously move around the store.
  • Ability to stand, walk, kneel, or balance for periods of time.
  • Ability to read and comprehend instructions, reports, and information on computer or register screens, and to input information into a computer.

Nice To Haves

  • Prior store leadership experience.

Responsibilities

  • Deliver outstanding consumer experiences by applying the C.H.A.R.M service model.
  • Promote a positive team culture by sharing ideas, feedback, and concerns and demonstrating Crocs, Inc. core values.
  • Assist across store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
  • Lead by example on the sales floor and work with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement.
  • Manage day-to-day team activities in an assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up while maintaining service standards.
  • Stay informed about product collaborations, launches, and brand initiatives and share relevant knowledge with consumers.
  • Follow Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.
  • Perform key holder duties, including opening and closing procedures, cash handling, store recovery, and preparing the store for business.

Benefits

  • Eligible to participate in a company incentive program.
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