Team Lead, Sales Part Time

Crocs, Inc.•Williamsburg, VA
•$17 - $21•Onsite

About The Position

As a Team Leader at HEYDUDE, you help create memorable consumer experiences by sharing product information, promoting in-store initiatives, and helping the team achieve its goals. You deliver outstanding service while handling key holder responsibilities, including opening and closing procedures, cash handling, store recovery standards, and preparing the store for business each day. You also support day-to-day operations across store departments and work with Store Management to meet and exceed sales goals.

Requirements

  • Must be 18 years or older.
  • 2–3 years of retail experience.
  • Flexibility to work nights, weekends, holidays, and extended hours; regular attendance and punctuality are essential.
  • Desire to succeed in a high-growth, fast-paced retail environment.
  • Ability to move merchandise with appropriate equipment between the backroom and sales floor.
  • Ability to place and arrange items on shelves and racks.
  • Ability to climb and descend ladders while carrying merchandise.
  • Ability to lift 30 pounds or more with assistance.
  • Ability to remain on your feet for at least 8 hours per shift and continuously move around the store.
  • Ability to stand, walk, kneel, or balance for periods of time.
  • Ability to read and understand instructions, reports, and information on computer or register screens, and to input information into a computer.

Nice To Haves

  • Prior store leadership experience.

Responsibilities

  • Deliver outstanding consumer experiences by applying the V.I.B.E.S service model.
  • Promote a positive team culture by sharing ideas, feedback, and concerns, and demonstrating Crocs, Inc. core values.
  • Assist across store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
  • Lead by example on the sales floor and work with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement.
  • Manage day-to-day team activities in an assigned area by delegating tasks, monitoring progress, and following up while maintaining high service standards.
  • Stay informed about current product collaborations, launches, and brand initiatives, and share that knowledge with consumers as a brand ambassador.
  • Follow HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.
  • Perform key holder duties, including opening and closing procedures, cash handling, store recovery, and ensuring the store is ready for business.
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