Team Lead, Sales Part Time
About The Position
At HEYDUDE, the Team Lead, Sales helps create memorable consumer experiences, supports store operations, and contributes to team sales goals. The role delivers service using the V.I.B.E.S service model, shares product and brand information with consumers, and works with Store Management to maintain a positive team culture and effective selling practices. Key holder responsibilities include opening and closing procedures, cash handling, store recovery, and ensuring the store is ready for business each day. The Team Lead assists across store departments, including point-of-sale system management, customer service, merchandising, product placement, visual presentation, and stockroom operations. The position also delegates and monitors day-to-day team activities in an assigned area, upholds service standards, and follows company policies and procedures related to asset protection, shortage prevention, inventory control, and compliance. This part-time position is in a fast-paced retail environment. The work involves frequent movement around the store and handling merchandise. Reasonable accommodations will be made for qualified individuals with disabilities, absent undue hardship.
Requirements
- Must be 18 years or older.
- 2–3 years of retail experience.
- Flexibility to work nights, weekends, holidays, and extended hours; regular attendance and punctuality are essential.
- Desire to succeed in a high-growth, fast-paced retail environment.
- Ability to move merchandise using appropriate equipment between the backroom and sales floor.
- Ability to place and arrange items on shelves and racks.
- Ability to climb and descend ladders while carrying merchandise.
- Ability to lift 30 pounds or more with assistance.
- Ability to remain on feet for at least 8 hours per shift and continuously move around store areas.
- Ability to stand, walk, kneel, or balance for periods of time.
- Ability to read and understand instructions, reports, and information on computer or register screens, and to input information into a computer.
Nice To Haves
- Prior store leadership experience.
Responsibilities
- Deliver outstanding consumer experiences by applying the V.I.B.E.S service model.
- Promote a positive team culture by sharing ideas, feedback, and concerns and demonstrating Crocs, Inc. core values.
- Assist in store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
- Lead by example on the sales floor and work with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement.
- Manage day-to-day team activities in an assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up while maintaining service standards.
- Stay informed about product collaborations, launches, and brand initiatives and share relevant knowledge with consumers as a brand ambassador.
- Follow HEYDUDE policies, including asset protection, shortage prevention, inventory control, and compliance procedures.
- Perform key holder duties, including opening and closing procedures, cash handling, store recovery, and preparing the store for business.
Benefits
- Eligible to participate in a company incentive program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
