Team Lead, Sales Part Time

Crocs•Houston, TX

About The Position

At Crocs, Inc., the Team Lead, Sales helps create memorable consumer experiences and supports the store team in meeting sales goals. The role delivers outstanding service using the C.H.A.R.M service model, shares product and brand knowledge, and contributes across store departments. It also includes key holder duties such as opening and closing, cash handling, store recovery, and ensuring the store is ready for business each day. The Team Lead works closely with Store Management, coordinates day-to-day activities in an assigned area, and follows company policies and procedures.

Requirements

  • Must be 18 years or older.
  • 2–3 years of retail experience.
  • Flexibility to work nights, weekends, holidays, and extended hours; regular attendance and punctuality are essential.
  • Desire to succeed in a high-growth, fast-paced retail environment.
  • Ability to move merchandise with appropriate equipment between the backroom and sales floor.
  • Ability to place and arrange items on shelves and racks.
  • Ability to climb and descend ladders while carrying merchandise.
  • Ability to lift 30 pounds or more with assistance.
  • Ability to remain on feet for at least 8 hours per shift and continuously move around the store.
  • Ability to stand, walk, kneel, or balance for extended periods.
  • Ability to read and comprehend instructions, reports, and information on computer/register screens, and to input information into a computer.

Nice To Haves

  • Prior store leadership experience is preferred.

Responsibilities

  • Deliver outstanding consumer experiences by applying the C.H.A.R.M service model.
  • Champion a positive team culture by sharing ideas, feedback, and concerns and demonstrating Crocs, Inc. core values.
  • Assist across store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
  • Lead by example on the sales floor and work with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement.
  • Manage day-to-day team activities in an assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up while maintaining high service standards.
  • Serve as a brand ambassador by staying informed about product collaborations, launches, and brand initiatives, and sharing that knowledge with consumers.
  • Follow Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.
  • Perform key holder responsibilities, including opening and closing procedures, cash handling, store recovery standards, and preparing the store for business.

Benefits

  • Eligible to participate in a company incentive program.
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