Team Lead, Sales Part Time

Crocs•San Francisco, CA

11d

About The Position

At Crocs, Inc., the Team Lead, Sales helps create memorable consumer experiences and supports the store team in achieving sales goals. The role includes delivering outstanding service, sharing product and brand knowledge, and supporting a positive team culture. It also involves key holder duties, including opening and closing procedures, cash handling, maintaining store recovery standards, and ensuring the store is ready for business each day. The Team Lead works across store departments and manages day-to-day activities within an assigned area. The position requires a flexible schedule that may include nights, weekends, holidays, and extended hours. The work involves moving and arranging merchandise, using ladders, spending extended periods on one's feet, and reading and entering information on computer or register screens. Reasonable accommodations will be made for qualified individuals with disabilities, absent undue hardship.

Requirements

Must be 18 years or older.
2–3 years of retail experience.
Flexibility to work nights, weekends, holidays, and extended hours; regular attendance and punctuality are essential.
Desire to succeed in a high-growth, fast-paced retail environment.
Ability to move merchandise with appropriate equipment between the backroom and sales floor.
Ability to place and arrange items on shelves and racks.
Ability to climb and descend ladders while carrying merchandise.
Ability to lift 30 pounds or more with assistance.
Ability to remain on one's feet for at least 8 hours per shift and continuously move around the store.
Ability to stand, walk, kneel, or balance for a duration of time.
Ability to read and comprehend instructions, reports, and information on computer or register screens, and to input information into a computer.

Nice To Haves

Prior store leadership experience.

Responsibilities

Deliver outstanding consumer experiences using the C.H.A.R.M service model.
Promote a positive team culture by sharing ideas, feedback, and concerns and demonstrating Crocs, Inc. core values.
Assist across store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
Lead by example on the sales floor and work with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement.
Manage day-to-day team activities in an assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up while maintaining high service standards.
Stay informed about product collaborations, launches, and brand initiatives, and share this knowledge with consumers as a brand ambassador.
Follow Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.
Perform key holder responsibilities, including opening and closing procedures, cash handling, store recovery, and preparing the store for business.