Team Lead, Sales Part Time

Crocs, Inc.•Durham, NC
•$17 - $21

About The Position

As a Team Leader at Crocs, you help create memorable consumer experiences by sharing product and brand knowledge, supporting promotions, and helping the team achieve its goals. The role includes key holder responsibilities such as opening and closing procedures, cash handling, maintaining store recovery standards, and ensuring the store is ready for business. You work with Store Management and lead day-to-day activities in your assigned area while supporting all store departments.

Requirements

  • Must be 18 years or older.
  • 2–3 years of retail experience.
  • Flexibility to work nights, weekends, holidays, and extended hours; regular attendance and punctuality are essential.
  • Desire to succeed in a high-growth, fast-paced retail environment.
  • Ability to move merchandise with appropriate equipment between the backroom and sales floor.
  • Ability to place and arrange items on shelves and racks and climb and descend ladders while carrying merchandise.
  • Ability to lift 30 pounds or more with assistance.
  • Ability to remain on feet for at least 8 hours per shift and continuously move around the store.
  • Ability to stand, walk, kneel, or balance for a duration of time.
  • Ability to read and comprehend instructions, reports, and information on computer/register screens, and input information into a computer.

Nice To Haves

  • Prior store leadership experience.

Responsibilities

  • Deliver outstanding consumer experiences using the C.H.A.R.M service model.
  • Promote a positive team culture by sharing ideas, feedback, and concerns and demonstrating Crocs, Inc. core values.
  • Assist across store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
  • Lead by example on the sales floor and work with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement.
  • Delegate tasks, monitor progress, and ensure timely follow-up for day-to-day team activities in the assigned area while maintaining high service standards.
  • Stay informed about product collaborations, launches, and brand initiatives and share that knowledge with consumers as a brand ambassador.
  • Follow Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.
  • Perform key holder duties, including opening and closing procedures, cash handling, store recovery, and preparing the store for business.

Benefits

  • Eligible to participate in a company incentive program.
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