Team Lead, Sales Part Time

Crocs•Grand Prairie, TX

About The Position

As a Team Leader at Crocs, you help create memorable consumer experiences while supporting a passionate, goal-oriented store team. You provide outstanding service, promote products and in-store initiatives, and help the team achieve its sales goals. The role also includes key holder responsibilities, such as opening and closing procedures, cash handling, maintaining store recovery standards, and ensuring the store is ready for business each day. You lead by example on the sales floor, support day-to-day team activities in your assigned area, and work with Store Management to maintain high service standards and achieve sales goals. You also serve as a Crocs brand ambassador by keeping consumers informed about product collaborations, launches, and brand initiatives. The position requires flexibility to work nights, weekends, holidays, and extended hours. Physical requirements include moving and arranging merchandise, climbing ladders while carrying merchandise, lifting 30 pounds or more with assistance, and being on your feet and moving around the store for at least eight hours per shift. Reasonable accommodations will be made for qualified individuals with disabilities, absent undue hardship.

Requirements

  • Must be at least 18 years old.
  • 2–3 years of retail experience.
  • Flexibility to work nights, weekends, holidays, and extended hours; regular attendance and punctuality are essential.
  • Desire to succeed in a high-growth, fast-paced retail environment.
  • Ability to move merchandise with appropriate equipment between the backroom and sales floor.
  • Ability to place and arrange items on shelves and racks.
  • Ability to climb and descend ladders while carrying merchandise.
  • Ability to lift 30 pounds or more with assistance.
  • Ability to be on your feet for at least eight hours per shift and continuously move around all areas of the store.
  • Ability to stand, walk, kneel, or balance for a duration of time.
  • Ability to read and comprehend instructions, reports, and information on computer/register screens and input information into a computer.

Nice To Haves

  • Prior store leadership experience.

Responsibilities

  • Deliver outstanding consumer experiences by applying the C.H.A.R.M service model.
  • Promote a positive team culture by sharing ideas, feedback, and concerns and demonstrating Crocs, Inc. core values.
  • Assist across store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
  • Lead by example on the sales floor and work with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement.
  • Manage day-to-day team activities in an assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up while maintaining high service standards.
  • Represent the Crocs brand by staying informed about product collaborations, launches, and brand initiatives and sharing that knowledge with consumers.
  • Follow Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.
  • Perform key holder duties, including opening and closing procedures, cash handling, store recovery, and ensuring the store is business ready.
  • Move merchandise between the backroom and sales floor using appropriate equipment; place and arrange items on shelves and racks.
  • Climb and descend ladders while carrying merchandise, lift 30 pounds or more with assistance, and remain on feet and move around store areas for at least eight hours per shift.
  • Read and comprehend instructions, reports, and information on computer or register screens, and input information into a computer.
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