Team Lead, Sales, TPO, Producing

Carrington Mortgage • Plano, TX

19h • $0 - $70,000 • Onsite

About The Position

This is a player/coach role responsible for both personal production and leading a small team of Account Executives. Responsible for developing and maintaining broker/seller relationships within a Sales area, focusing on wholesale and correspondent lending. Responsible for achieving sales goals on a monthly, quarterly, and annual basis. Promote Carrington’s loan programs including Non-Agency/Non-QM, Government, Conventional, 2nd Mortgages, and other specialty lending products. Provide day-to-day mentoring, coaching, training, and broker relationship building, and guidance to assigned staff. Perform all duties in accordance with company policies and procedures and all state and federal regulations.

Requirements

• Bachelor’s degree or equivalent work experience
• 2 – 5+ years’ experience in mortgage origination, preferably in a multi-state company required.
• Minimum 2 years experience in government mortgage products required.
• Minimum 2 years experience in non-agency/Non-QM mortgage products required.
• Valid drivers license and an acceptable motor vehicle record required.

Nice To Haves

• Previous experience building Account Executive teams in the mortgage industry preferred.

Responsibilities

• Responsible for achieving assigned sales goals.
• Responsible for identifying, contacting, and gaining approval for new mortgage brokers and sellers.
• Establishes and continues the broker/seller relationship and ensure a steady flow of loan applications and purchases for existing and newly approved Carrington customers.
• Advise brokers/sellers of Company programs, pricing and submission policies and procedures.
• Assist brokers/sellers in loan submission process.
• Train brokers/sellers on use of available online systems for loan submissions, automated underwriting, rate sheets and loan lock procedures.
• Manage loan pipeline to achieve departmental goals and objectives.
• Ensure compliance deadlines are met with regards to pre-disclosures, approval letters and denial notices. Ensure that all sales activities are performed in compliance with local, state and federal lending regulations and laws.
• Provide a high level of customer service to brokers/sellers during the loan process.
• Maintain all customer confidential information in accordance with all company policies and all laws.
• In conjunction with more senior TPO sales leadership, carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws, including hiring and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; addressing complaints; and resolving problems.
• Manage and coach direct reports to achieve sales goals, including establishing appropriate timelines, monitoring progress, and course correction as necessary.
• Mentor, coach, and assist Account Executives in building & maintaining exceptional relationships with brokers and setting up new broker relationships.
• Ensure that Account Executives are updating CRM system with sales activities, marketing efforts, and broker/contact records they are soliciting.
• Review and validate completeness of new broker applications submitted.
• Resolves any sales or operational issues that may arise in the most efficient manner and in line with company guidelines.
• Partner with operations staff to ensure expedient process of file flow.
• Will attend and represent Carrington at trade shows or industry meetings from time to time.

Benefits

• Comprehensive healthcare plans for you and your family.
• Discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses.
• Educational Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level