Team Lead Recovery Staff (Full Time)

Dakota Lions Sight & HealthSioux Falls, SD
Onsite

About The Position

The Team Lead (TL) is responsible for all aspects of eye and tissue donation from receiving an authorized, suitable donor referral, through shipping serology samples and tissue, to completion of paperwork in a timely, professional, and efficient manner. The TL supervises the technicians on each case and complete the tissue and eye donation process. The Team Lead works directly with and is supervised by the Tissue Recovery Manager to ensure EBAA, FDA, AATB and other medical standard requirements are followed. In addition to the hourly rate, the following also applies: On Call Pay: $2.00/hour Donation Case Pay: $175-$225 per donor case, depending on donation type

Requirements

  • Excellent written and oral presentation skills.
  • Valid Driver’s License and acceptable driving record as determined by DLSH.
  • Demonstrate a positive history of leadership.
  • Proven ability to align and inspire people to set and reach goals and implement innovative processes and successful programs.
  • Frequently required to stand and walk; occasionally required to sit.
  • Frequently required to reach with hands and arms.
  • Frequently required to talk or hear.
  • Frequently moderate or heavy lifting may be required.
  • Frequently required to bend, twist or climb.
  • Moderate concentration/intensity, which includes prolonged mental effort with limited opportunity for breaks.
  • Normal memory, taking into consideration the amount and type of information.
  • Moderate level of complexity for decision making.
  • Normal time pressure of decision making.

Nice To Haves

  • Medical and surgical background strongly preferred.

Responsibilities

  • Perform and oversee the eye and tissue donation process to include donor recovery, documentation, shipping and transportation of blood, corneas, and tissue to labs and processors.
  • Complete all required chart work on donors in a thorough, accurate, and timely manner.
  • Follow DLSH SOPs along with adhering to all EBAA, AATB, FDA, and OSHA regulations.
  • Maintain regular office hours.
  • Rotate on call assignments.
  • Perform tasks such as supplies, cleaning, temperature log changing, autoclaving, and other weekly office duties as assigned by the Recovery Manager.
  • Assist the Recovery Manager in the training of recovery technicians.
  • Maintain Quality Control procedures in regard to the maintenance of all instruments, supplies, and laboratory equipment.
  • Ensure that the actions, labeling and procedures are in compliance with all FDA, EBAA, AATB regulations.
  • Notify the Recovery Manager/AOC on deviations from established operating procedures.
  • Participate in person at all appropriate meetings at DLSH as defined by the Recovery Manager.
  • Provide outstanding customer service, collaboration and communication skills.
  • Maintain strict confidentiality of all DLSH information.
  • Potentially acquire birth tissue.
  • Travel for the role.
  • Work a flexible work schedule.
  • Perform other duties as assigned.

Benefits

  • Company paid single dental and vision coverage
  • Medical benefits including HSA (at least 80% employer funded)
  • Dependent Care flex plan
  • Company paid Short Term Disability and Life Insurance
  • Generous holiday and PTO package
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