Team Lead, Portfolio Management

Stearns Bank NA.• Remote, US,

13d•$115,000 - $135,000•Hybrid

About The Position

At Stearns Bank, we’re helping people, entrepreneurs, small businesses, and local communities nationwide reach their full financial potential. This position is a Connected Mobile Work Environment position. Come see how we’re doing business unusual and charting our own path to reimagine a more inclusive financial services and banking ecosystem for all. The primary responsibilities of the Team Lead, Portfolio Management include leading team of Portfolio Managers in communicating and working with both internal and external customers. The Portfolio Management Team is the primary point of contact for borrowers with existing small business and commercial loans classified in regular servicing status, that range in complexity. The Team Lead, Portfolio Management is responsible for ensuring diligence in servicing customer requests through assessment of relevant facts, collection and review of borrower financial records and evaluation of the loan file for completeness. The Team Lead, Portfolio Management proactively monitors the portfolio to ensure credit risks are timely identified with suggested corrective action and potential change to the bank’s internal risk rating, as well as identifying potential new revenue opportunities. The Team Lead, Portfolio Management must perform critical job duties consistent with regulatory guidance, the SBA’s standard operating procedures and Bank loan policy. The Team Lead, Portfolio Management must work with credit team inclusive of portfolio and workout teams, lending teams, legal team, and other management to supervise the bank’s commercial and SBA loan portfolio to proactively identify and manage credit risks, identify, monitor, and handle problem credits, and enforce loan and credit documents. Assist with identifying and occasionally negotiate workout solutions to mitigate credit risks by securing paydowns and/or additional collateral and guarantors or exiting credit, pursuing full collection in collaboration with legal team, and recommend risk rating changes, changes in accrual status, charge downs and charge offs, and retention, workout and recovery strategies. This position is also responsible for the day-to-day management of the SBA Portfolio Managers. This includes, but not limited to hiring, coaching, performance reviews, responding to questions, and serving as a liaison between management and support staff.

Requirements

Occasionally lift and/or move up to 10 lbs.
Literacy in English.
Ability to sit for extended periods of time, twist, bend, sit, walk use hands to twist, handle or feel objects, tools or controls, such as computer mouse, computer keyboard, calculator, stapler, telephone, staple puller, etc., reach with hands and arms, balance, stoop, kneel, talk or hear.
Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Nice To Haves

Bachelor’s degree (B.A.) or equivalent from a four-year college or technical school; or four years related experience and/or training; or equivalent combination of education and experience.
6+ years relevant portfolio management experience
Strong analytical skills including the ability to read and assess individual and company financial statements, cash flow, industry, competition, and projections.
Strong knowledge of basic banking products, commercial lending products and ability to match solutions with the borrowers.
Excellent Process Management and Improvement Skills
Ability to set and monitor KPIs and KRIs
Excellent Leadership Skills
Excellent communication skills, both oral and written.
Excellent team management skills.
Ability to perform job responsibilities with minimal direction.
Strong presentation, written and verbal communication skills.
Ability to work independently and within a team.
Detail orientated.
Ability to multi-task and prioritize work to meet deadlines.
Excellent organizational skills.
Adaptable to changing job requirements and responsibilities.

Responsibilities

Management and day-to-day supervision of the SBA and Portfolio Management Team. This includes hiring, coaching, performance reviews, establishing and tracking KPIs/KRIs, and terminations. Assure that the staff is fully trained, that cross-training is provided, collaboration and teamwork is required and reinforced, and ongoing training opportunities are offered
Manage a portfolio of existing credit relationships ensuring credit quality, soundness of risk ratings, condition of credit files and adherence to Bank loan policy and regulatory guidance.
Strong knowledge of credit risk management practices and the regulatory loan risk rating scale, with ability to identify and escalate recommendations for changes.
Complete and document a defined number of loan reviews, which includes a preliminary evaluation of financial records, on a quarterly basis for all loans in the portfolio and classified in regular servicing status.
Prepare internal documentation, as applicable, to memorialize material changes to the loan since approval.
Demonstrate strong expertise in structuring and negotiating loan agreements, with proven ability to manage and resolve workout and distressed credit situations to maximize recovery and mitigate risk.
Oversee the credit department loan presentations or quarterly reviews to present to the chief credit officer and/or loan committee.
Work with the chief credit officer in preparation for loan committee review.
Respond to customer inquiries, credit requests or servicing requests in a timely manner, consistent with the Small Business Administration’s SOP 50 57 (4) and Bank loan policy.
Proactively identify cross-selling opportunities through borrower interactions, promoting bank lending and deposit products to drive relationship growth and portfolio production.
Review daily reports of delinquent loans and take affirmative action to collect payments on past-due accounts driving down delinquency and non-performing loans
Document customer communications, both written and verbal, in designated record-keeping platforms.
Conduct reviews of existing loans for compliance, quality, covenant, and exception monitoring, acting timely for action on both risk rating upgrade or downgrades
Monitor delinquent real estate tax reports.
Monitor all insurance requirements associated with the loan and determine whether force-placed insurance is appropriate.
Review documentation generated by SBA and Sr. Portfolio Managers and assist in any modifications that may be needed prior to the documents being executed.

Benefits

Employee Stock Ownership Plan & 401k Plan
Healthcare (Medical, Dental, Vision, Telehealth, Life insurance)
12-week Paid Parental Leave and Medical Leave: With a cap of 20 weeks for eligible team members who qualify for both Medical and Parental Leave related to the birth of a child
$5,000 Family Care Reimbursement: Childcare, Elder Care, Student Loan Debt, Pet expenses, Down Payment Assistance, Health Insurance Premiums
PTO from 13 to 23 days depending on tenure. Cashout and Carryover options
10 Days Sick Time
11 Paid Holidays
4 Days Volunteer Time
2 Days Self Allowance Time
Tuition Assistance