Digital Banking Portfolio Management Lead

Truist Bank•Charlotte, NC

3d•Onsite

About The Position

The Digital Banking Portfolio Management Consultant will execute the demand intake and management process for the digital banking organization, while engaging in and providing recommendations for process standardization and adherence; long-term planning and cross-team coordination. The consultant will partner with digital leads, platform leads and key stakeholders across the enterprise, during the intake process as well as throughout execution to ensure detailed understanding of the platform execution roadmap and capacity.

Requirements

Bachelor’s degree and 8–10+ years of experience in Program/Portfolio Management or an equivalent combination of education and work-related experience.
Extensive experience operating and leading in Agile organizations.
Exceptional meeting management, conflict management, and presentation skills.
Demonstrated ability to solve unique and complex technical, operational, and organizational problems.
Advanced analytical skills and the ability to influence senior leaders and cross-functional teams.

Nice To Haves

MBA or advanced degree.
Deep banking or financial services experience.
Proven track record of establishing and optimizing demand intake processes.

Responsibilities

Execute the demand intake process and work with the requestor, platform leads, digital leads, architects and other key stakeholders to clearly define the idea for review, decision and prioritization by the established decisioning bodies / committees.
Lead / participate the intake ceremonies. Keep the leaders, requestors and other key stakeholders regularly updated on progress of intake items through reports and/or other channels of communication. Be proactive in raising concerns during the intake process to the right level.
Establish and maintain strong business relationships with digital and platform leads, architects and other key stakeholders. Partner closely with the above group to participate and provide value-add during PI planning and platform roadmap development processes.
Partner with Portfolio, Digital and Platform Leadership team to ensure alignment of intake ideas with established strategic priorities: annual and quarterly priorities.
Engage in continuous improvement activities by receiving regular feedback from partners, recommending improvement opportunities and partnering with peers and key stakeholders in implementing the opportunities.
May play lead role in moderately complex projects or initiatives.
Identify and resolve technical, operational, risk management, business, and organizational challenges with the delivery of assigned projects as well as during execution of business processes.
Lead the most complex and high-impact projects or initiatives across the digital banking portfolio.
Serve as a subject matter expert and advisor to senior leadership.
Drive the development and implementation of strategic priorities and process improvements.
Mentor and develop junior and mid-level project management teammates.
Represent the organization in cross-functional and enterprise-wide initiatives.