Team Lead, Payroll

Beem Credit UnionBurnaby, BC
Hybrid

About The Position

The Team Lead, Payroll is responsible for coordinating and supporting the day-to-day delivery of payroll operations for a diverse employee population, including unionized and non-unionized groups. This role provides technical leadership, supports issue resolution, ensures payroll compliance and data integrity, and helps maintain an effective and employee-focused payroll experience. The role also acts as a key resource for payroll system administration, reporting, process improvement, and cross-functional collaboration with People & Culture, Finance, and other stakeholders. This is a hybrid opportunity in British Columbia. While we welcome applicants from across Canada, we anticipate filling this role with a candidate located in British Columbia.

Requirements

  • Diploma or degree in Human Resources, Business Administration, Finance, Accounting, or a related field.
  • 5–7 years of progressive payroll experience with proven leadership capabilities, preferably in a complex, multi-entity and/or unionized environment.
  • PCP designation required
  • Experience working with payroll and HRIS systems in a mid- to large-sized organization.

Nice To Haves

  • CPM considered an asset.
  • UKG knowledge is an asset.

Responsibilities

  • Coordinates and supports the day-to-day processing of payroll across multiple employee groups.
  • Ensures payroll is processed accurately and in accordance with applicable legislation, collective agreements, policies, and internal controls.
  • Reviews payroll transactions including earnings, deductions, taxable benefits, retroactive adjustments, remittances, and other payroll changes.
  • Supports payroll balancing, reconciliations, and validation activities to ensure accuracy and completeness.
  • Supports month-end, quarter-end, and year-end payroll activities, including statutory reporting and reconciliations.
  • Assists with payroll audits and supports preparation of payroll-related documentation and reporting.
  • Acts as a subject matter expert for payroll processes and payroll-related HRIS administration.
  • Supports payroll system configuration, testing, troubleshooting, and process changes in partnership with internal and external stakeholders.
  • Maintains payroll data integrity and supports system updates, audits, and controls.
  • Provides day-to-day guidance, coordination, and support within the payroll team.
  • Helps prioritize work, support workload distribution, and maintain continuity of payroll operations.
  • Leads the development, documentation, and maintenance of payroll procedures, and process improvements.
  • Identifies opportunities to improve efficiency, automation, accuracy, and service delivery within payroll operations.
  • Acts as a key point of contact for escalated payroll inquiries and supports timely, accurate resolution of payroll-related issues.
  • Provides guidance and support to employees, leaders, and internal partners on payroll processes, timelines, and practices.
  • Helps maintain a consistent, service-oriented payroll experience through clear communication and follow-through.
  • Identifies recurring payroll issues or trends and recommends improvements to reduce risk and improve employee experience.

Benefits

  • Extended health coverage, including mental health support.
  • Dental care that keeps you smiling.
  • Disability coverage for peace of mind.
  • Take the time you need to relax, explore, or just catch up on life, with vacation and personal days.
  • In-house financial advice to help you plan ahead.
  • Flexible options to add your own contributions.
  • Free banking accounts.
  • Preferred financial perks.
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