Team Lead – Patient Services Representative
Forefront Dermatology•Birmingham, AL
•Onsite
About The Position
The Team Lead - Patient Service Representative is responsible for the patient check-in process, electronically updating patient personal and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.
Requirements
- High School Diploma or equivalent.
Responsibilities
- Performs opening and closing clinic duties.
- Greets patients, checks in appointments and verifies insurance.
- Scans documents into electronic health record.
- Maintains tidiness of waiting area and reception counter throughout the day.
- Checks schedules for added, canceled and no-show appointments throughout the day.
- Schedules follow up appointments as needed.
- Responds to designated tasks in the electronic health record.
- Sells and tracks cosmetic products.
- Distributes mail.
- Prepares for next day scheduled appointments.
- Adherence to compliance and completion of compliance training.
- Performs other related duties as assigned.
Benefits
- Access to health, dental, and vision insurance
- Health Savings Account $500 matching contribution
- Eligible for PTO and Holiday pay
- Company paid life insurance and long-term disability (full-time only)
- Access to voluntary short term disability insurance (full-time only)
- Access to additional life insurance
- Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
- 401K with employer contribution
- Profit sharing
- Employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
