Team Lead Patient Access Scheduling
Trinity Health•Waterbury, CT
•Onsite
About The Position
Responsible as Team Leader over dayshift Patient Access Representatives in Central Scheduling. Coordinates daily activities providing guidance and direction to the team to ensure that the department goals and achieved efficiently and effectively. Works with manager to coordinate and direct the activities on a daily basis. Team Leaders are responsible for maintaining harmony and team spirit within the team, the Admissions Department, and all other departments.
Requirements
- Minimum High School diploma or equivalent
- Knowledge of medical terminology
- Medical Office, hospital or physicians billing experience
- Three to five (3-5) years admitting/registration experience required
Responsibilities
- Monitoring productivity and performance of Access Center Representatives for appointments, prior authorizations and outreach
- Schedule and register patient prior to appointments
- Inbound and outbound calls to schedule patient appointments
- Responsible for daily assignments/workflow
- Responsible for assisting with training/onboarding of new hires
- Interview all patients to obtain demographic and financial information, inputs data into SMS system.
- Oversees completion of all Inpatient/Observation admissions for all ED patients as well as urgent and booked patients
- Coordinate the daily team activities to ensure appropriate utilization of staff
Benefits
- Great benefits
- Health Insurance Coverage starting day 1
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
