OMC Patient Access Scheduling Coordinator

Overlake Hospital Medical CenterBellevue, WA
Hybrid

About The Position

Serves as the coordinator of all medical care and test referrals for site. The coordinator is charged with the timely and appropriate scheduling of all patient referrals to specialty, hospital and ancillary providers as requested by OMC’s medical providers. Responsible for coordinating appointments, ensuring the patient’s medical and demographic information is received by the specialty/outside provider, ensuring that the patient is notified of the appointment and any special testing requirements, and tracking patient compliance with the referral appointment.

Requirements

  • High School Diploma or GED required.
  • Requires minimum of one year working experience in an outpatient physician clinic.
  • Strong analytical and computer skills required.
  • Interpersonal skills necessary to work with physicians, patients, and staff.
  • Ability to prioritize and coordinate multiple tasks.

Nice To Haves

  • AA or BA preferred.
  • Experience working with the referral/authorization process preferred.
  • Knowledge of electronic medical records preferred.
  • Knowledge of medical terminology preferred.
  • Knowledge of managed care preauthorization procedures preferred.
  • General insurance knowledge preferred.

Responsibilities

  • Timely and appropriate scheduling of all patient referrals to specialty, hospital and ancillary providers as requested by OMC’s medical providers.
  • Coordinating appointments.
  • Ensuring the patient’s medical and demographic information is received by the specialty/outside provider.
  • Ensuring that the patient is notified of the appointment and any special testing requirements.
  • Tracking patient compliance with the referral appointment.

Benefits

  • Medical insurance premiums as low as $0 per month.
  • Many Overlake services covered at 100%.
  • Tuition reimbursement up to $10,000 per year.
  • Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
  • Pre-tax and Roth after tax retirement savings plans.
  • An expanded Employee Assistance Program.
  • A caregiver support program to help with everything from childcare to eldercare.
  • Free parking and Orca transit passes.
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