Team Lead, Operations and Supply Chain

StockX•Douglasville, GA

About The Position

The Team Lead, Operations and Supply Chain leads, mentors, and coaches day-to-day operations and supply chain activities. The role manages inbound goods, storage, organization, picking of finished goods inventory, and on-site raw-material supply levels. It also applies analytical and quantitative methods to understand, predict, implement, manage, and improve operations and supply chain processes. The role gathers and analyzes data, makes supply chain decisions, assesses performance, identifies problems, and develops processes and solutions that support supply chain planning and operations. StockX is a Detroit-based technology company operating an online marketplace for sneakers, apparel, accessories, electronics, collectibles, trading cards, and other high-demand consumer goods. The company launched in 2016 and employs 1,000 people across offices and verification centers around the world. StockX is an equal opportunity employer and may use AI to rank job applicant submissions against position requirements.

Requirements

2–4 years of relevant experience in supply chain management, inventory control, operations, or a related field.
Proven ability to lead, mentor, and motivate team members.
Ability to manage large workloads and prioritize multiple tasks.
Advanced subject matter knowledge in operations and supply chain.
Confidence making independent decisions in an ambiguous environment.
Ability to strategize and execute process-improvement plans.
Strong written and verbal communication and interpersonal skills, including the ability to build trust and consensus within a team.
Proficiency in Microsoft Office, Google Drive, Slack, and other common basic office software.
Familiarity with Warehouse Management Systems.

Nice To Haves

A degree in Supply Chain Management, Logistics Management, Business, Engineering, or a related field is preferred.
On-site warehouse experience is preferred.
Lean, Six Sigma, or continuous-improvement experience is a plus.

Responsibilities

Lead Operations and Supply Chain Specialists in managing the supply chain and finished goods inventory.
Supervise and train the team to optimize quality, productivity, and costs.
Develop, implement, and maintain standard operating procedures.
Analyze product-category trade velocity and assess inventory levels needed at the Verification Center.
Gather and interpret data related to inventory, Verification Center capacity, costs, productivity, and demand patterns.
Review packaging-material inventory and coordinate replenishment supplies with suppliers for daily operations.
Investigate problems, identify root causes, and develop and implement solutions for Operations and Supply Chain processes.
Monitor contract compliance of carriers and other logistics service providers.
Provide analytical support for projects, system implementations, market and geographic expansions, new business opportunities, and proposals.
Coordinate delivery schedules and other supply chain activities.
Lead weekly supplier meetings to review performance, estimate future demand, and resolve operational issues; report daily, weekly, and monthly key performance metrics.
Establish team staffing to meet daily business demands and quality and productivity targets.
Ensure accurate and timely fulfillment and shipment of customer orders.
Analyze production metrics and recommend process and system improvements to increase quality and reduce costs.
Create, maintain, and foster a safe, team-based work environment.
Work cross-functionally to identify, develop, and execute process improvements.