Team Lead, Operations and Supply Chain

StockX•Douglasville, GA

About The Position

The Team Lead, Operations and Supply Chain leads, mentors, and coaches the day-to-day operations and supply chain work. The role oversees inbound handling, storage, organization, and picking of finished-goods inventory, as well as supplies of raw materials needed on site. It uses analytical and quantitative methods to understand, predict, manage, and improve operational and supply chain processes, and supports supply chain planning and operations through data analysis, decision-making, performance review, problem-solving, and process development. The position leads Operations and Supply Chain Specialists and helps ensure safe, accurate, timely, and cost-effective operations. It works with suppliers, carriers, internal departments, and other logistics providers to manage inventory, replenishment, fulfillment, staffing, and process improvements.

Requirements

2–4 years of relevant experience in supply chain management, inventory control, operations, or a related field.
Proven ability to lead, mentor, and motivate team members.
Ability to manage large workloads and prioritize multiple tasks.
Advanced subject-matter knowledge in operations and supply chain.
Confidence making independent decisions in an ambiguous environment.
Comfort strategizing and executing process-improvement plans.
Strong written and verbal interpersonal communication skills, including the ability to build trust and consensus within a team.
Proficiency in Microsoft Office, Google Drive, Slack, and other common basic office software.

Nice To Haves

Degree in Supply Chain Management, Logistics Management, Business, Engineering, or a related field.
On-site warehouse experience.
Familiarity with Warehouse Management Systems.
Lean, Six Sigma, or continuous-improvement experience.

Responsibilities

Lead Operations and Supply Chain Specialists in managing supply chain activities and finished-goods inventory.
Supervise and train the team to optimize quality, productivity, and costs.
Develop, implement, and maintain standard operating procedures.
Analyze product-category trade velocity and evaluate inventory levels needed at the Verification Center.
Gather and interpret data on inventory, Verification Center capacity, costs, productivity, and demand patterns.
Review packaging-material inventory and coordinate replenishment supplies with suppliers.
Investigate problems, identify root causes, and develop and implement solutions to Operations and Supply Chain processes.
Monitor contract compliance of carriers and other logistics service providers.
Provide analytical support for projects, system implementations, market and geographical expansions, new business opportunities, and proposals.
Coordinate delivery schedules and other supply chain activities.
Lead weekly supplier meetings to review performance, estimate future demand, and resolve operational issues; report daily, weekly, and monthly key performance metrics.
Establish team staffing to meet daily business demands and quality and productivity targets.
Ensure accurate and timely fulfillment and shipment of customer orders.
Analyze production metrics and recommend process and system improvements to increase quality and reduce costs.
Create, maintain, and foster a safe, team-based work environment.
Work cross-functionally to identify, develop, and execute process improvements.