Team Lead, Monitor Technician

WakeMed Health & Hospitals • Raleigh, NC

3d

About The Position

WakeMed is hiring a Team Leader, Cardiac Monitoring to help lead the daily operations of its monitoring stations and support staff. The role partners with department leadership to coordinate workflows, support team development, and uphold high standards in cardiac rhythm monitoring. It combines hands-on telemetry expertise with leadership responsibilities to support quality patient care across the organization.

Requirements

• High school diploma or equivalent.
• Three years of healthcare experience.
• One year of leadership experience, including at least one year of telemetry monitoring experience.
• Strong knowledge of cardiac rhythms and telemetry monitoring practices.
• Experience reviewing, interpreting, and auditing rhythm strips and monitoring documentation.
• Basic Life Support (BLS) certification.

Responsibilities

• Assist the Department Manager and Supervisor with the daily operations of monitoring stations and support staff.
• Audit telemetry strips and monitoring documentation to ensure accuracy, completeness, and compliance with department standards.
• Review flow strips and monitoring records to confirm they are completed correctly and consistently.
• Provide education, coaching, and ongoing support to team members to maintain competency in cardiac rhythm monitoring.
• Help coordinate staffing, workflows, and quality initiatives while supporting WakeMed's mission and values.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED