Team Lead Food Safety Compliance

The Hershey Company•Whitestown , IN

7d•$75,360 - $94,200•Onsite

About The Position

This role oversees teams of SMEs or technical staff executing food quality and food safety responsibilities within a defined operational area. The role ensures consistent adherence to quality control procedures, food safety protocols, and hazard-management practices to protect product integrity and prevent contamination or foodborne illness. It coordinates short-term objectives, manages daily priorities that span multiple team members, and resolves moderately difficult issues requiring research and consideration of related factors. The leader escalates risks or issues that fall outside established parameters and reinforces organizational standards through coaching and guidance.

Requirements

3+ years of experience

Responsibilities

Oversee Execution of Food Quality & Safety Tasks: The L40 leader guides SMEs and technical staff in performing defined food quality, food safety, and hazard control tasks in accordance with established procedures. This leadership ensures consistent execution of checks, documentation, and observations needed to maintain safe and compliant operations. The outcome is reliable performance across the team that sustains product integrity and prevents contamination.
Coordinate Short-Term Operational Priorities for Quality & Safety Activities: The leader aligns short term staffing, daily priorities, and workflows to support food safety, quality control, and sampling activities. This coordination ensures that work is organized effectively and that all required tasks are completed within defined timelines. The outcome is efficient execution across the operational area and predictable delivery of safe, high quality product.
Guide Problem-Solving and Escalate Issues Beyond Defined Parameters: The role identifies issues that require research, interpretation of procedures, or consideration of multiple related factors to determine the appropriate response. The leader guides SMEs in applying approved corrective actions when appropriate and escalates situations that fall outside established standards. The outcome is consistent issue management that maintains compliance and reduces operational risk.
Conduct Audits to Verify Compliance with Quality & Safety Protocols: The L40 leader performs formal audits to verify that sanitation practices, hazard controls, and quality control procedures are being followed consistently. Audit findings help identify process gaps and reinforce areas where additional guidance or practice is needed. The outcome is improved adherence to standards and increased readiness for internal or external inspections.
Coach and Develop SMEs to Strengthen Quality & Safety Capability: The role provides coaching and feedback to reinforce the correct application of quality and food safety procedures. It identifies training needs and supports the use of existing training materials to build team proficiency. The outcome is a more capable team that performs tasks consistently and supports stronger food safety and quality outcomes.