Team Lead Environmental Svcs
About The Position
Under general supervision, trains and guides a group of Environmental Services Aides or Laundry Aides and performs aide functions to help provide a clean hospital environment and clean linens for patients, employees, and visitors. The role supports Brown University Health’s values of Compassion, Accountability, Respect, and Excellence, and its Success Factors: Instill Trust and Value Differences; Patient and Community Focus; and Collaborate. The team lead helps oversee the assigned area’s operations, including staff orientation and guidance, scheduling and attendance records, supply levels, quality inspections, and safe and timely work. The role also performs environmental services and laundry duties, fills in for supervisors as needed, and may rotate to other AMC sites.
Requirements
- High school-level education and ability to perform basic numerical calculations.
- Supervisory and interpersonal skills to interact with departments, discuss needs, resolve problems and complaints, and coordinate and direct a small group of service personnel.
- Knowledge of department functions to assess user needs, set priorities, evaluate effectiveness, and recommend policy and procedure changes.
- Knowledge of personal computers and related software.
- Good driving record and ability to meet and maintain appropriate valid driver licenses for operating motor vehicles as required by Federal Motor Carrier Safety Regulations and Brown University Health Fleet Risk Control Policy.
- One to two years of on-the-job experience to become familiar with department and user-department policies and procedures, supplies, materials, and equipment.
- Continuous walking, standing, and bending; frequent heavy lifting.
- Exposure to varying hot and cold temperatures and unpleasant odors in work areas.
Responsibilities
- Assists with training and orientation of new employees and provides day-to-day functional guidance.
- Assists with work-related problems, counsels and verbally disciplines employees, and may suspend employees for the remainder of a shift when a supervisor is absent.
- Recommends disciplinary action to the supervisor or Site Manager.
- Prepares daily payroll, vacation and holiday schedules, employee performance evaluations, attendance reports, and daily control sheets as assigned.
- Fills in for housekeeping and laundry supervisors on days off, weekends, vacation, or sickness, overseeing the complete operation of the assigned area.
- Maintains supplies in assigned areas and notifies the Store Room Clerk, Supervisor, or Site Manager when additional supplies need to be requisitioned.
- Performs quality-control inspections and patient interviews in designated areas, checks processed linen quality, and ensures employees work safely and on time.
- Performs aide duties, including operating washers and dryers, floor refinishing, carpet shampooing, and cleaning hospital areas.
- Rotates to and performs duties at other AMC sites as needed.
- Performs duties safely and professionally in accordance with department policy and Fleet Risk Control procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
