Team Lead, Emergency Communications

WakeMed Health & Hospitals • Raleigh, NC

19h

About The Position

Responsible for working in collaboration with the Emergency Communications Manager to coordinate and delegate the responsibilities of the team. Participates in disaster recovery preparation. Maintains and updates several reference logs in the Communications Center. Coordinates training efforts for new hires and the continuing education of existing telecommunicators. Maintains scheduling and time off requests of the telecommunicators. Assists the leadership team with the creation and maintenance of policies and procedures and performs other duties as assigned. Collaborates with internal departments, stakeholders, and external parties to ensure well-coordinated and high-quality telecommunications efforts from the Emergency Communications staff.

Requirements

• High School Diploma or Equivalent Required
• 2 Years Telecommunications In Law Enforcement And Dispatch - Emergency Required

Nice To Haves

• Associate's Degree Related Field Preferred

Responsibilities

• Coordinate and delegate team responsibilities
• Participate in disaster recovery preparation
• Maintain and update reference logs
• Coordinate training for new hires and continuing education
• Maintain scheduling and time off requests
• Assist with policy and procedure creation and maintenance
• Collaborate with internal and external parties

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1-10 employees