Team Lead - Document Processing

TEKsystems•New Orleans, LA
•$20 - $20•Onsite

About The Position

TEKsystems is hiring a Team Lead to oversee a regional team of Document Processors supporting a large-scale digitization initiative. The project converts physical records into secure digital formats to improve accessibility and efficiency across multiple office locations. The Team Lead supervises and supports a small team of traveling processors, coordinates assignments and scanning quality, and serves as the primary contact for regional office staff. The role is based onsite at various offices in the New Orleans, Louisiana area, with frequent travel within the assigned region. Work hours are assigned between 7:30 AM and 4:30 PM based on workload. This is a contract position estimated to last 35–37 weeks, paying $20 per hour. Mileage reimbursement is provided at $0.70 per mile when travel exceeds the stated distance or time thresholds.

Requirements

  • At least 1 year of leadership experience in a professional setting.
  • Experience with document scanning or large-scale digitization projects.
  • Strong attention to detail and quality control.
  • Excellent communication and organizational skills.
  • Ability to manage timelines and team performance.
  • Proficiency with Office 365, including Word, Excel, and Windows Scheduler.
  • Must be local to the assigned region.
  • Reliable transportation is essential.
  • Smartphone required for team communication.
  • Strong tenure in previous roles, with no more than 2 jobs in the past 2 years.

Nice To Haves

  • Highly dependable and punctual.
  • Comfortable working with sensitive information.
  • Flexible with work hours and location.
  • Able to escalate issues and provide process improvement feedback.
  • Committed to providing excellent customer service.
  • Trusted, organized, and proactive in managing logistics.

Responsibilities

  • Supervise and support a small team of traveling Document Processors.
  • Coordinate daily assignments and ensure consistent scanning quality.
  • Serve as the primary point of contact for regional office staff.
  • Monitor progress against project timelines and escalate issues as needed.
  • Assist with document preparation and scanning as required.
  • Maintain confidentiality while handling sensitive content.
  • Travel frequently within the assigned region.

Benefits

  • Medical, dental, and vision benefits, subject to eligibility.
  • Critical illness, accident, and hospital coverage, subject to eligibility.
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions available.
  • Voluntary life and AD&D insurance for the employee and dependents.
  • Short- and long-term disability coverage.
  • Health Spending Account (HSA).
  • Transportation benefits.
  • Employee Assistance Program.
  • Time off/leave, including PTO, vacation, or sick leave, subject to eligibility.
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