Team Lead Disciplinary Action Complaints

Government of Alberta•Edmonton, AB

10d•Onsite

About The Position

The Ministry of Jobs, Economy and Trade has an exciting opportunity for you to join our team as a Team Lead, Disciplinary Action Complaints! Reporting to the Manager, Special Investigations, the TL monitors the workload of DAC investigators and provides expert technical advice to all team members with respect to the application and interpretation of OHS legislation and policy and procedure related to DACs and coordination of appeals received. The TL will develop and implement processes to monitor and improve the quality and consistency of investigations/resolutions.

Requirements

University graduation degree (Economics, Public Administration, Business) or in a related field plus 4 years progressively responsible related experience; or equivalent as described below.
For your application to be considered, a cover letter explaining your qualification and suitability for this role must be attached with your application.
Equivalency: Directly related education or experience considered on the basis of: 1 year of education for 1 year of experience; or 1 year of experience for 1 year of education.

Nice To Haves

Experience in leading/supervising teams.
Experience working with Investigations and/or Adjudication cases.
Knowledge or experience handling Disciplinary Action Complaints.
Knowledge of/experience with OHS legislation and interpretation.

Responsibilities

Oversight of investigations into Disciplinary Action Complaints (DAC)
Intake and assign DACs, conduct initial evaluation.
Oversee all DAC investigations and hearing packages.
Review reports, decisions and orders made by DAC investigators.
Review complex cases with Legal Counsel in conjunction with investigators to ensure appropriate application of legislation and legal process.
Attend appeal hearings to support investigators.
Develop effective quality assurance plans with management for the appraisal of staff, including data collection analysis and performance indicators.
Oversight of appeals received of DAC orders
Intake and assign appeals received related to DAC orders.
Oversee coordination of appeals received, appeal packages to be prepared for legal counsel.
Review complex cases with Legal Counsel in conjunction with investigators to ensure appropriate application of legislation and legal process.
Provides leadership and oversight to a team of technical professionals tasked with DAC investigation and appeals of OHS orders/administrative penalties.
Through effective communication and leadership, coach and support the team in issues resolution.
Work with management to establish team and individual objectives, while monitoring and providing feedback on performance on an ongoing basis.
Assess training needs and support development of individual training plans to facilitate competency development.
Convey learnings to OHS program delivery.
Work with stakeholders in areas impacting province-wide programs.
Communicate with other Occupational health & Safety Regions, other divisions of Safe, Fair and Healthy Workplaces and other government departments.
Provide expert advice to management: other divisional areas and internal/external stakeholders concerning technical matters related to DACs and appeals.
Provide expert advice to DAC investigators.
Develop and promote best practices for officers to implement when investigating complaints.
Coordinate and provide procedural and technical advice and guidance to staff concerning appeals.
Provide written and verbal feedback to management regarding investigators' technical capacity in the completion of their work.