Team Lead Direct Support Professional

Anixter Center•Chicago, IL

104d

About The Position

The Team Lead Direct Support Professional provides lead support in Community Integrated Living Arranged (CILA) homes. The role maintains activity schedules, safety checks, house documentation, grocery shopping, and cleanliness, and assists the reporting manager with daily operations. The Team Lead provides on-the-job training while also performing regular direct support professional duties to promote residents’ quality of life and independence. The position requires professional communication and working relationships with residents, families, colleagues, and Disability Leaders.

Requirements

Demonstrated proficiency in reading, writing, and comprehending English, including the ability to pass a literacy test.
Ability to multitask in a high-stress environment.
Ability to interact with diverse personalities, including clients, parents or guardians, staff, employers, and funding representatives.
Ability to participate in and meet Department of Human Services and related training requirements.
Ability to complete the functions necessary to obtain an agency-required crisis intervention certification.
Ability to promote and adhere to agency values.
Commitment to a diverse, inclusive, and equitable work environment.
Excellent communication, organizational, training and mentoring, empathy and patience, teamwork and leadership, and attention-to-detail skills.
High school diploma or GED required.
At least one year of experience working with individuals with developmental disabilities.
Valid driver’s license and ability to meet all requirements for driving agency vehicles.
Ability to navigate public transportation systems, including CTA, RTA, and Metra.

Nice To Haves

Associate or bachelor’s degree in a related field.
DSP certification; if not already certified, must be able to obtain it within six months of employment, with certification provided by the agency.
CPR/AED and First Aid certification for adults through the American Red Cross or American Heart Association; if not already certified, must be able to obtain certification within six months of employment, with certification provided by the agency.

Responsibilities

Ensure daily documentation of CILA home responsibilities.
Assist in developing household activity schedules and town hall meetings with team members and the reporting manager.
Maintain documentation of safety procedures and checks, including drills, water temperature checks, and quarterly inspections.
Provide staff training as assigned and assist with staff onboarding, meetings, daily checklists, and electronic health record documentation monitoring.
Maintain records of one-to-one and team trainings.
Represent the department and agency professionally in conduct and attire.
Maintain professional working relationships with residents, colleagues, and family members.
Complete weekly grocery shopping in accordance with the My25 menu and client requests.
Assist the reporting manager with filling shifts.
Engage and assist clients with daily living activities, including personal, medical, community, hygiene, financial, recreational, and general safety needs.
Administer medications and document related activities according to medication policies and procedures.
Complete or assist with housekeeping, including cleaning bathrooms, kitchens, and client rooms; washing dishes and laundry; dusting; and cleaning refrigerators and stoves.
Report and document client health, medication, dental, and mental health concerns to managers or the agency nurse.
Implement person-centered programming in areas such as independent living, social and emotional development, communication, problem-solving, vocational development, and safety.
Plan and implement ongoing community-based activities in line with clients’ goals and preferences.
Ensure timely completion of client paperwork.
Follow mandated reporter, OIG, and DHS guidelines.
Use positive and proactive behavior-management techniques identified in clients’ behavior intervention plans.
Collaborate daily with co-workers and managers about client needs and concerns.
Maintain a neat, orderly, and safe work environment.
Participate in required on-site and off-site training, including crisis intervention and other agency-mandated training.
Communicate professionally with co-workers, managers, clients’ parents or guardians, employers, staff, and other stakeholders as needed.
Provide transportation in an agency vehicle and attend client healthcare appointments when necessary.
Remain flexible to changing tasks, including working as day program staff, one-to-one staff, or house staff.
Complete other team lead responsibilities assigned by the reporting manager.