Lead Direct Support Professional

Excel Supported Living Inc.•Spokane, WA
•Onsite

About The Position

Excel Supported Living, Inc. is seeking an experienced, dependable, and motivated Lead Direct Support Professional (LDSP) to provide leadership and direct care support in supported living homes in Spokane, Washington. The role helps ensure adults with developmental disabilities receive safe, consistent, person-centered services while guiding, training, and supporting Direct Support Professionals. The LDSP balances client care, staff coordination, household operations, and documentation in a fast-paced environment. The position is full-time, hourly, and nonexempt, based in assigned client homes. Schedules may include days, evenings, weekends, and early mornings; all shifts are awake, non-sleeping shifts. The position reports to the Program Coordinator.

Requirements

  • Be at least 18 years old.
  • Have a high school diploma or GED.
  • Have at least two years of supervisory experience or two years of DSP/direct-care experience.
  • Have a valid driver's license and access to a safe, insured vehicle.
  • Pass required DSHS background screening and motor vehicle review.
  • Have strong verbal and written communication skills.
  • Demonstrate leadership, organizational, and problem-solving abilities.
  • Be able to work independently, manage competing priorities, and remain professional under pressure.
  • Be able to perform the physical responsibilities of the position.

Nice To Haves

  • At least one year of management experience.
  • Experience supporting adults with developmental disabilities.
  • Familiarity with Therap, medication documentation, and supported living operations.

Responsibilities

  • Provide direct support to adults with developmental disabilities while promoting independence, dignity, personal choice, and quality of life.
  • Guide, train, and support Direct Support Professionals to ensure consistent, high-quality client care.
  • Monitor staff performance, communication, teamwork, and compliance with established procedures.
  • Coordinate daily household operations, including cleaning, meal planning, grocery shopping, and client activities.
  • Coordinate client medical appointments, transportation, and follow-up care.
  • Monitor individualized service plans, behavioral support plans, and client health and safety needs.
  • Review daily Therap documentation, medication administration records (MARs), and required client tracking for accuracy and completion.
  • Complete required home safety inspections, checklists, and monthly house meetings.
  • Assist with staffing coverage and promptly communicate scheduling or performance concerns to the Program Coordinator.
  • Maintain accurate records, report compliance concerns, and support a safe, organized home environment.

Benefits

  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance
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