Team Lead, Community Branch Network

HUB International•Burnaby, BC

1d•CA$50,000 - CA$65,000•Onsite

About The Position

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion. Are you an experienced Insurance Advisor looking to grow their career into leadership? If you’re a self-motivated and sales-driven individual seeking work-life balance and a team-oriented culture – YOU can be our next Team Lead. Our Brentwood Branch is located right at our Burnaby Head Office. You’ll be independently managing this location so the ideal candidate would need to have sound judgement and the ability to juggle competing priorities. You’ll be leading a small team of road agents. The successful candidate will be responsible for serving clients in all of their insurance needs, in addition to, supporting the team in the day to day operations of the branch, training, coaching, and assisting with administrative duties when needed.

Requirements

Level 2 General Insurance License or actively pursuing Level 2 License
1 year experience in the Insurance sales environment preferred, but will take all skills, abilities and experience into consideration
Demonstrated abilities in providing exceptional client service
Demonstrated leadership and teamwork abilities
Excellent Insurance Product knowledge
Sales drive and initiative
Proficiency in Microsoft Word, Excel, PowerPoint and Outlook
Strong communication skills

Responsibilities

In collaboration with the Branch Leadership team, work towards the development of a high performing and engaged team
Provide feedback to the manager or supervisor for team members performance reviews
Maximize resources through effective scheduling
Ensure compliance with all insurer (ICBC, CNS, Family etc.), Insurance Council of BC and Privacy Act rules and regulations
Ensure control of ICBC inventory and correct handling of all documents and funds
Support the continuous improvement, organization and efficiency of the branch
Maintain strict confidentiality in regards to all corporate and employee issues
Manage sales, retention and service needs of clients, balancing between Insurance Advisor and Team Lead duties as appropriate
Handle and resolve client and dealership concerns in a positive proactive fashion
Ensure employees are connected to Hub in the bigger picture and understand the mission, values and goals of Hub
Stay current on education and training courses available and continue to develop your skills
Provide guidance to the team and lead by example
Delegate tasks as appropriate
Other duties and responsibilities as needed