TEAM CLERICAL
About The Position
The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic Team Clerical employee. Under direction, this position performs complex, specialized clerical services for a team of supervisors and professional child welfare or child protection staff. Duties include answering phones, greeting visitors, maintaining files, and providing general clerical support. The role supports Department operations and is suited to someone with strong organizational and communication skills. The position is full-time and salaried, based at the Department's Decatur office. The work schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m.; hybrid work is not available. This is a union position, subject to the provisions of the relevant collective bargaining agreement. A background check and self-disclosure of criminal history are conditions of employment.
Requirements
- Knowledge, skill, and mental development equivalent to completion of high school.
- Two years of office experience.
- Ability to keyboard accurately at 45 words per minute.
- Completion of a background check and self-disclosure of criminal history.
Responsibilities
- Serve as Team Clerical.
- Answer incoming phone calls and greet visitors.
- Establish and maintain case files.
- Complete and keyboard travel vouchers from handwritten materials, calculate and review them for accuracy, and return them to workers for review and signature.
- Provide clerical office support as a secretary to team supervisors and professional staff.
- Orient professional and other clerical staff regarding Departmental rules and office procedures.
- Perform other duties as required or assigned that are reasonably within the scope of the listed duties.
Benefits
- Pension program
- Competitive group insurance benefits, including health, life, dental, and vision insurance
- Three paid personal business days annually
- Twelve paid sick days annually, with sick days carrying over from year to year
- 10–25 days of paid vacation annually, with 10 days in the first year of employment
- Thirteen paid holidays annually, and 14 in even-numbered years
- Flexible work schedules when available and dependent upon position
- Twelve weeks of paid parental leave
- Deferred compensation supplemental retirement plan
- Optional pre-tax medical care and dependent care assistance plans
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill training/apprenticeship benefits eligibility for qualifying veterans
- Commuter Savings Program (Chicago only)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
