Team Clerical

State of Illinois•Macon, GA

2d•Onsite

About The Position

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic Team Clerical employee. Under direction, this position provides complex, specialized clerical services for a team of supervisors and professional child welfare or child protection staff. Duties include answering phones, greeting visitors, maintaining case files, and performing general clerical functions. The role supports the Department’s operations and offers an opportunity to contribute to services for children and families in Illinois. This is a fully in-office position at 2920 N Oakland Ave, Decatur, Illinois. Work hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. The position is salaried and full-time.

Requirements

Knowledge, skill, and mental development equivalent to completion of high school.
Two years of office experience.
Ability to keyboard accurately at 45 words per minute.
Complete a background check and self-disclose criminal history.

Responsibilities

Serve as Team Clerical for a team of supervisors and professional staff.
Answer incoming phone calls and greet visitors.
Establish and maintain case files.
Complete and keyboard travel vouchers from handwritten materials, calculate and review them for accuracy, and return them to workers for review and signature.
Provide clerical office support as a secretary to team supervisors and professional staff.
Orient professional and other clerical staff regarding Departmental rules and office procedures.
Perform other duties as required or assigned that are reasonably within the scope of the position.

Benefits

Pension program.
Competitive group insurance benefits, including health, life, dental, and vision insurance.
Three paid personal business days annually.
Twelve paid sick days annually, with sick days carrying over from year to year.
Ten to 25 days of paid vacation annually; 10 days in the first year of employment.
Thirteen paid holidays annually, and 14 in even-numbered years.
Flexible work schedules when available and dependent upon position.
Twelve weeks of paid parental leave.
Deferred Compensation Program supplemental retirement plan.
Optional pre-tax Medical Care Assistance Plan and Dependent Care Assistance Plan.
Federal Public Service Loan Forgiveness Program eligibility.
GI Bill training/apprenticeship benefits eligibility for qualifying veterans.
Five percent salary differential for bilingual positions.
Commuter Savings Program for Chicago employees.