Team Assistant (Pulte Mortgage)

PulteGroupEnglewood, CO
Hybrid

About The Position

Providing lending services to help our customers achieve their dream of homeownership. At Pulte Mortgage, we’re more than a lender—we’re a team driven by purpose. Since 1972, we’ve helped over 700,000 families finance their dream homes through innovative lending solutions and a commitment to doing the right thing. As a wholly owned subsidiary of PulteGroup, we offer a people-first culture rooted in collaboration, integrity, and daily positivity. Join us in Denver, CO, and be part of a company recognized by Fortune and Great Place to Work for building meaningful careers, supporting community impact, and creating a workplace where you can thrive. Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact. This is a hybrid position located in Denver, Colorado.

Requirements

  • Proven strong customer service / phone skills
  • Strong written and oral communication skills
  • Ability to work efficiently in a fast-paced environment
  • Must possess superior organizational and time management skills.

Responsibilities

  • Assist Operations Production Teams in scheduling customer interviews, follow-up calls, and additional administrative duties.
  • Contact customers to schedule interviews and follow up calls with Loan Consultants and Loan Processors. May have up to 50 to 100 calls per day.
  • Perform various administrative tasks including setting up loan files, reconciling loan disclosures, and updating systems.
  • Collaborate with field and builder partners to schedule interviews with customers
  • Performs various administrative tasks as required.

Benefits

  • Annual bonus based on the successful completion of defined performance objectives
  • 9 paid company holidays per year
  • 6 days of sick pay
  • Up to 17 PTO days per year (and up to 22 PTO days per year upon 10 or more years of service)
  • 401(k) Plan
  • Medical insurance coverage
  • Dental insurance coverage
  • Vision insurance coverage
  • Company-paid disability
  • Company-paid basic life insurance
  • Parental leave
  • Voluntary insurance coverage options, including critical illness, accident, and hospital indemnity
  • Employee Assistance Program
  • Tuition reimbursement (as applicable)
  • State required benefits such as paid family and medical leave insurance and/or paid sick time as applicable
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