Team Assistant

Agrace • Janesville, WI

7d • Onsite

About The Position

Make a lasting impact with Agrace. Join Agrace, a nationally recognized nonprofit leader in hospice and palliative care. If you are looking for a position that helps support meaningful, patient-centered care, this is your opportunity to make a difference! The Team Assistant is responsible for providing administrative support to the homecare and resource clinical teams. Responsibilities include scheduling of staff and reviewing staff time sheets; coordinating and facilitating department meetings; monitoring daily census; and ensuring fulfillment of agency regulatory requirements.

Requirements

• High school diploma or GED or equivalent combination of education and work experience
• 3-5 years of administrative support experience required
• Intermediate Microsoft Office skills
• Intermediate electronic health records skills
• Ability to use multi-line phone systems, messaging systems, and teleconference systems
• Ability to use proper body mechanics and standard precautions
• Ability to maintain professional boundaries with patients, families and co-workers

Nice To Haves

• experience in a health care setting preferred
• Epic preferred

Responsibilities

• Track and coordinate recertification information including physician oral certifications and face-to-face encounter results
• Lead IDT meetings; including setting agendas, facilitating patient discussions according to Medicare guidelines, entering recertifications, and taking and distributing meeting notes
• Assist homecare staff with electronic health records
• Track DME as directed
• Coordinate general meetings; including scheduling, sending invitations, preparing materials and agendas, reserving rooms, assisting with technology, taking and distributing meeting notes, etc.
• Generate and distribute team correspondence
• Triage calls to and from clinical staff; relay messages and troubleshoot
• Run reports at required intervals
• Coordinate staffing to meet patient needs as a result of staff absences
• Build new hire Epic templates
• Process employee timesheets in timekeeping software; review and track online staff punches and timesheet entries; report discrepancies to Team Manager
• Track staff schedules, update appropriate calendars and templates
• Assist Team Manager with PTO requests, approvals, and denials
• Report staff scheduling concerns to Team Manager
• Complete new hire preparatory duties
• Participate in internal work groups, meetings and committees relative to position responsibilities.
• Ensure compliance with Agrace policies and protocols, state, federal, and other regulations.

Benefits

• Competitive pay with free parking
• Health, dental, and vision insurance for employees who are hired for 28+ hours per week (.7 FTE +)
• Retirement plans with employer matching
• Generous Paid Time Off (PTO) and holiday paid time off
• Comprehensive onboarding, mentorship, and career development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED