Team Administrator, Commercial

HUB International•Burnaby, BC

1d•Onsite

About The Position

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion. Are you looking to jump start your career in commercial insurance? If you’re a self-motivated, detail-oriented individual seeking growth opportunities and a team-oriented culture – YOU can be our next Team Administrator in our Commercial Division. This position will be based out of our Burnaby Still Creek Head Office. Our Burnaby Still Creek head office location is centrally located in the Willingdon Business Park near Brentwood Town Centre. This location is easily accessible by the Gilmore sky train station with many shops, restaurants and other amenities nearby.

Requirements

A Level 2 insurance license is required; however, if you’re not fully licensed, we’ll support you in gaining the certification as part of your career development with us
Demonstrates excellent customer service skills
Strong attention to detail and accuracy
Strong communication skills, both written and verbal
Intermediate MS Office knowledge, with focus on Excel and Word
You enjoy working in a fast paced, client-focused environment
1-2 years of relevant experience

Responsibilities

Provides exceptional customer experience working with various Production teams
Follows HUB Service Guidelines
Processes all documentation according to HUB workflows
Formally corresponds with customers and insurers
Manages account reconciliation working with Accounting team
Maintains accuracy of electronic files
Reviews and ensures accuracy of policy documentation from insurers
Abeyances and follow-up for outstanding information & documentation
Reviews and prioritizes all assigned tasks on a daily basis including mail, emails, abeyances/activities
Provides back-up support for other departments and Reception on an as-needed basis
Continues professional development in order to enhance skills and abilities