Teaching Fellow

Per Scholas•Staten Island, NY

About The Position

Per Scholas is seeking a dynamic, team-oriented Teaching Fellow - IT Support to join its Technical Instruction Training Team as a support instructor. The Teaching Fellow helps train learners to become entry-level technicians by supporting the Lead Instructor and learners during and outside training sessions, reinforcing the curriculum, and assisting with classroom management and administrative tasks. The role also includes professional development and cross-training, with occasional opportunities to support instruction delivery in preparation for promotion to Lead Instructor. Candidates must reside in one of the listed states if the position does not have a specific office-location requirement: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA, or WI. The targeted salary is $54,080; the actual salary may vary based on geography, qualifications, and experience.

Requirements

Graduate of Per Scholas or equivalent IT experience.
Ability to learn new skills quickly.
Strong verbal and written communication skills.
Basic understanding of information technology.
Interest in teaching and supporting learners.
Receptive to feedback.
Team-oriented with strong communication skills.
Responsible, flexible, and adaptable.
Ability to work independently without micromanagement.
Alignment with Per Scholas’ mission of creating career pathways for individuals from diverse communities.
Ability to understand basic information technology areas including hardware, software, networking, security, troubleshooting, and artificial intelligence.

Nice To Haves

CompTIA A+, Google IT, or related certifications.

Responsibilities

Assist the Lead Instructor in conducting technical training sessions.
Monitor and assist 15–30 learners in lab or classroom environments.
Troubleshoot lab equipment, software, and network issues.
Provide tutoring and office hours for learners who need additional support.
Support classroom time management and instructional pacing.
Grade and review labs, assessments, and assignments.
Use learning management systems such as Canvas to monitor learner performance and attendance.
Perform data entry and record keeping in systems such as Salesforce.
Participate in regular check-ins with instructors and management.
Meet one-on-one with learners to discuss progress and performance.
Upskill and cross-train to support additional course offerings.
Engage in professional development through platforms such as Canvas, Udemy, Coursera, and LinkedIn Learning.
Occasionally support instruction delivery in preparation for promotion to Lead Instructor.

Benefits

Over 40 days of paid time off annually for full-time team members, including holidays, vacation, and sick/personal time.
22 paid holidays annually, including a week off for Independence Day and a week before the New Year; holiday pay is available to all employees upon hire.
Eligible full-time benefits participants receive 80 Wellness Hours for sick, safe, or personal reasons.
Vacation accrual of 8 hours at the beginning of each month, increasing with tenure.
Multiple medical plan options through Cigna or Kaiser Permanente where available.
Eligible employees may access a Health Reimbursement Account reimbursing eligible out-of-pocket expenses up to $4,000 for individuals and $8,000 for families.
Dental and vision insurance; employees who waive medical coverage receive employer-paid dental and vision premiums.
401(k) plan with a current 100% employer match on contributions up to 6%; eligible employees are offered entry and full vesting after 90 days.
Free, confidential, 24/7 Employee Assistance Program access to counseling, legal support, and financial resources for employees and household members.
Up to six weeks of 100% paid parental leave for eligible employees.
Employer-paid life and AD&D insurance and short-term disability coverage for eligible employees.
Optional additional life coverage and long-term disability insurance.
Flexible spending accounts for healthcare, dependent care, and commuting expenses.
Voluntary accident, critical illness, hospital indemnity, legal services, and pet insurance benefits.
Healthcare concierge support, financial wellness tools, and employee discount programs.