Teaching Assistant

Kent, Campa and Kate Inc.•Arlington, VA

10d•$60,050 - $64,480•Onsite

About The Position

Kent, Campa and Kate Incorporated (KCK), a federal contracting company providing professional services to government agencies, is seeking a full-time Teaching Assistant in Arlington, Virginia, to support the National Foreign Affairs Training Center (NFATC), formerly known as the Foreign Service Institute (FSI). The position handles varied situations and deviations in office work according to the COR’s or GTM’s general instructions, priorities, policies, and program goals. It uses judgment and initiative to respond to non-routine situations and interprets or adapts guidelines, precedents, and practices. The Teaching Assistant supports course delivery by preparing administrative course materials, name tents, and door signs; preparing and cleaning classrooms; handling audio-visual and GSO requests; and coordinating logistical arrangements with program analysts, including buses and field trips. The role also provides extensive administrative and program support, contributes to course content and evaluation, assists with events, and supports in-person and virtual classes. The stated annual salary range is $60,050–$64,480.

Requirements

Secret clearance.
High school diploma.
U.S. citizenship.
At least two years of experience in a related field.
Superior organizational skills and a high level of attention to detail.
Effective oral and written communication skills.
Ability to perform the role using virtual training platforms, including MS Teams, WebEx, Zoom for Government, and Google Meet.
Must be currently authorized to work in the United States on a full-time basis.
Applicants must provide a resume listing duties and responsibilities for each prior position and include three professional references.

Nice To Haves

Associate or bachelor’s degree.
Work experience in an educational or training institute.

Responsibilities

Draft and prepare routine and non-standard correspondence, reports, and documents for GTM approval, ensuring accuracy, consistency, and proper clearances.
Support administrative aspects of official travel documentation, including passports and visas, by drafting and tracking requests.
Maintain records, files, and recurring administrative reports, including time and leave, training plans, and correspondence tracking, in accordance with established procedures.
Perform complex data entry across multiple systems, including SIS and Microsoft Office.
Provide calendar and administrative management, including scheduling, screening communications, routing inquiries, and managing office workflows.
Coordinate supplies, service requests, and general administrative support for office operations.
Prepare administrative course materials, name tents, and door signs; prepare and clean classrooms; handle audio-visual and GSO requests; and coordinate logistical arrangements such as buses and field trips.
Reserve rooms for courses and proactively adjust reservations to meet course and student needs.
Negotiate room needs with other program offices and update the course chair about changes.
Track registration and enrollment data daily as courses approach; prepare and distribute enrollment reports; and contact students to verify enrollment when needed.
Schedule and confirm routine speakers, inform the course chair about schedule changes, and propose schedule modifications as necessary.
Research and recommend new or replacement speakers.
Ensure guests and speakers are on visitor lists and escort them to classrooms when necessary.
Liaise with students, instructors, and speakers during classes; provide guidance and in-class support to chairs and coordinators; and advise students about enrollment, NFATC policies, and required or supplemental course materials.
Track and assign Zoom for Government accounts and support virtual classes as required.
Process routine and non-routine requests by interpreting standard operating procedures, policies, and guidelines, adapting to evolving or unclear situations.
Anticipate needs and prepare materials for meetings and leadership engagements; attend meetings and document proceedings as needed.
Review, interpret, and apply policies, procedures, and directives; decide whether to act or escalate issues and recommend process improvements.
Prepare, distribute, and collect surveys, evaluations, and needs-assessment questionnaires; collect and analyze related data.
Set up and maintain program websites, including FSILearn.
Notify other NFATC offices, including the Registrar and Acquisition and Budget offices, about policy changes or new procedures within a component.
Prepare written guidance on new or updated programs and standard operating procedures.
Research potential course topics and, in coordination with the course chair, prepare slides, presentations, literature reviews, briefing papers, and analyses.
Use research software, ProQuest databases, and reference materials to research and produce course materials.
Contribute to course design, development, and evaluation; create and implement polling applications such as SurveyMonkey or Qualtrics; analyze data; and draft findings reports.
Facilitate classroom activities, run short course sections based on expertise, or serve as class facilitator when the chair is temporarily unavailable.
Attend local events to build program-related knowledge in support of the chair and program development.
Assist with planning, logistics, and delivery of special events, including roundtables, panels, and offsite exercises; activities may include scheduling, research, audio-visual and room setup, and outreach.
Assist with drafting briefing books and special one-time reports for external offices by researching information and formatting and editing reports.
Write and draft payment-at-post cables, Department Notices, and Weekly Highlights for components.