Tea Room Attendant at the Boston Tea Party Ships and Museum

Historic Tours of America•Boston, MA

33d•Onsite

About The Position

The Tea Room Attendant is responsible for taking orders and serving food and beverages to guests at the Boston Tea Party Ships & Museum. The role emphasizes extending courtesy and hospitality to enrich the guest experience. Availability to work weekends and holidays is required.

Requirements

Ability to work independently and in groups over long periods of time within the scope of established rules and regulations.
Ability to work safely while wearing a colonial costume.
Basic math skills.
Ability to work with money, credit cards, and cash receipts.
Ability to read, write, and speak clear English in order to communicate with co-workers and the general public.
Must pass pre-employment, background check, and substance abuse testing.

Nice To Haves

High school graduate or equivalent preferred

Responsibilities

Take orders and serve food and beverages.
Extend courtesy and hospitality to every guest.
Locate items requested by the customer.
Assist customers to tables as necessary.
Be knowledgeable of popular teas and servicing procedures from 1773, and share this information accurately with the customer.
Perform data entry at the register with accuracy.
Handle cash payments, checks, and credit cards accurately.
Perform food preparation duties, such as baking muffins, plating premade pastries, and preparing hot and cold beverages.
Always look for your next customer, make eye contact and greet your customer with a smile and prompt service.
Pay the ultimate compliment of recognition and attention to every customer.