TDY Coordinator / PEMS

Nightwing•Sterling, VA

6d•$99,000 - $206,000•Onsite

About The Position

Nightwing is seeking a cleared and experienced TDY Coordinator/PEMS in the Herndon area. The right candidate will directly coordinate all aspects of Customer assignment/TDY activities. Duties including but not limited to: coordinating travel reservations and schedules; arranging and scheduling for travelers to receive required training, certifications and inoculations; make appointments; obtain passports and visas; complete accounting instruments; provide procedural guidance; initiate and disposition various written and electronic correspondence; communicate formally with other Customer elements and agencies; troubleshoot and provide support for personnel on TDY status; provide general support to the Customer supervisor(s) and stakeholders providing Customer directed TDY support; update databases/shared repositories; research and prepare personnel packages for Customer review and disposition. Must be customer service oriented and have exceptional communication and organizational skills. Must be a proven self-starter and make sound judgments with little supervisory intervention. Provide follow-through and follow-up to ensure TDY coordination is complete, compliant and satisfactory. A strong background in the Customer’s method of operations is required. May be required to perform occasional ad hoc tasking in support of other aspects of the program.

Requirements

Background and experience with Customer protocol and procedures
Strong understanding of customer field environment and nature of TDY assignments.
Excellent written and oral communication skills.
Willing to “go the extra mile” in customer service and effort in ensuring that time critical requirements are met.
Tolerant, tactful, respectful, and helpful to Staff Officers, personnel and travelers as well as various customer elements, sometimes responding to stressful, time critical requirements.
Valid driver’s license is required.
Willing to drive distances up to 20 miles between buildings in order to expedite visa and passport requirements.
Strong background in Sponsor communications, understanding of assignments, requirements and related deliverables.
Must be a US Citizen and have an active TS/SCI clearance with polygraph from day one of employment and be crossover eligible.

Nice To Haves

Recent experience in customer TDY support coordination.
Strong background in Microsoft PowerPoint and database administration.
Demonstrated ability to work as part of a small team and independently.
Experience communicating with Customer Staff at high levels.

Responsibilities

Coordinate all aspects of Customer assignment/TDY activities.
Coordinate travel reservations and schedules.
Arrange and schedule for travelers to receive required training, certifications and inoculations.
Make appointments.
Obtain passports and visas.
Complete accounting instruments.
Provide procedural guidance.
Initiate and disposition various written and electronic correspondence.
Communicate formally with other Customer elements and agencies.
Troubleshoot and provide support for personnel on TDY status.
Provide general support to the Customer supervisor(s) and stakeholders providing Customer directed TDY support.
Update databases/shared repositories.
Research and prepare personnel packages for Customer review and disposition.
Provide follow-through and follow-up to ensure TDY coordination is complete, compliant and satisfactory.
Perform occasional ad hoc tasking in support of other aspects of the program.