Short Term Assignment, TDS Operations Analyst II

TD•Toronto, ON

1d•CA$59,500 - CA$84,000•Onsite

About The Position

This is a short-term assignment for a TDS Operations Analyst II. The role involves demonstrating strong knowledge of the corporate lending operating environment, related business processes and procedures, and the full transaction lifecycle. The analyst will process complex transactions accurately and within required timelines, perform loan administration activities, and identify and investigate process exceptions or transaction-related issues. The position also requires supporting the loan servicing team, contributing to reporting, providing analysis of key process drivers, and actively contributing as a team member in a positive work environment focused on business service, quality, innovation, and teamwork.

Requirements

Strong knowledge of the corporate lending operating environment, related business processes and procedures, and the full transaction lifecycle.
Ability to process complex transactions accurately, within required timelines, and in accordance with established guidelines, procedures, and applicable Service Level Agreements (SLAs).
Experience with loan administration activities, including internal account balancing, funds investigation, transaction reconciliation, and completion of loan servicing requests.
Ability to identify, document, and investigate process exceptions or transaction-related issues.
Skill in referring or escalating processing and operational issues as appropriate.
Ability to support the loan servicing team by building operational and business knowledge, evaluating process improvement opportunities, sharing ideas, and transferring knowledge.
Ability to contribute to consolidated or aggregated reporting.
Skill in providing accurate, thorough analysis of key process drivers and root or systemic causes of cross-functional operational issues.
Ability to interpret findings and recommend solutions.
Teamwork and positive contribution to the work environment.

Responsibilities

Demonstrate strong knowledge of the corporate lending operating environment, related business processes and procedures, and the full transaction lifecycle.
Process complex transactions accurately, within required timelines, and in accordance with established guidelines, procedures, and applicable Service Level Agreements (SLAs).
Perform loan administration activities, including internal account balancing, funds investigation, transaction reconciliation, and completion of loan servicing requests from Deal Analysts.
Identify, document, and investigate process exceptions or transaction-related issues that extend beyond first-level operations support.
Refer or escalate processing and operational issues as appropriate, engaging the right partners to support timely resolution and maintain service quality for corporate clients.
Support the loan servicing team by building operational and business knowledge, evaluating process improvement opportunities, sharing ideas, and transferring knowledge across the team, function, and partners.
Contribute to consolidated or aggregated reporting in line with business requirements.
Provide accurate, thorough analysis of key process drivers and root or systemic causes of cross-functional operational issues; interpret findings and recommend solutions.
Actively contribute as a team member by supporting a positive work environment focused on business service, quality, innovation, and teamwork.