PT EVENT BASED)

Securitas Security Services•Boston, MA

8d•Onsite

About The Position

Securitas Security Services USA Inc. is partnered with the TD Garden, home of the Boston Celtics and Boston Bruins, to hire for the TD Garden Event Security Special Operations Group (SOG). This is an event-based, part-time position with a starting pay of $24.25 per hour. The schedule varies depending on the event, typically starting three hours before the event and continuing until the end of the event. Hours will increase once the Bruins and Celtics seasons resume. The role requires weekend availability and involves both indoor and outdoor work, with tolerance for varying weather conditions, particularly cold temperatures. Candidates must be able to maintain calm and composure while professionally interacting with people. The SOG team members are responsible for effective crowd management, exterior/perimeter security in a dynamic and emotionally charged environment during TD Garden events. They also perform other responsible and demanding duties involving leadership and professional interaction with the public and law enforcement/emergency response agencies.

Requirements

At Least 18 Years of Age
2+ Years of Security Experience
High School Diploma
Weekend Availability
Indoor/outdoor job; tolerance of weather particularly in cold temperatures
Experience working in extreme environments
Able to walk, stand, lift, for hours at a time
Maintaining calm and composed while dealing with people professionally

Responsibilities

Set up and break down crowd management lanes with barricades and tenser barriers to help segregate ticketed guests from North Station guests / commuter rail passengers and direct ticketed guest flow to prohibited item screening lanes.
Monitor and control crowd flow of ticketed guests to minimize wait times.
Communicate effectively with event security management and supervision in crowd control efforts.
Communicate effectively with ticketed guests to provide guidance and direction of managed crowd flow.
Direct and support the efforts of event security officers at crowd management posts.
Maintain professional uniform and appearance standards at all times while on-duty.
Provide assistance or information in a courteous and professional guest-service manner at all times.
Enhance crime-prevention and policy-violation deterrence by being seen in the environment of on North Station Platform and various exterior locations, and actively observing people and their behaviors.
Perform random foot patrols of North Station Platform and various exterior locations.
Secure stairwell ticketed guest entrances when not in use.
Observe for behaviors indicating access breach attempt may be made and intervene in a professional and courteous manner.
Respond to reported access breach attempt incidents.
Report any vulnerabilities to perimeter security.
Observe and respond to violations of building guest code of conduct policies on North Station Platform and various exterior locations.
Evict people violating building guest code of conduct in a safe and professional manner.
Aid event security supervision and management with ticketed guest eviction incidents from the arena.
Respond to emergencies and incidents on North Station Platform and various exterior locations including but not limited to: Medical Emergency/ Fire and Fire Alarm / Evacuation & Crowd Surge /Arguments / physical confrontation de-escalation/ Ticket Scalping / Merchandise Vending/ Suspicious Activity & Suspicious Items/ Bomb Threat/ Active Shooter & Active Killer.
Complete emergency and incident response also includes post-incident written reporting.