Td Garden -Event Spec. Ops Officer ($24.25/Hour/ PT Event Based)

Securitas • Boston, MA

8d • Onsite

About The Position

Securitas Security Services USA Inc. is partnered with the TD Garden, home of the Boston Celtics and Boston Bruins. This role is for a TD Garden Event Security Special Operations Group (SOG) member. The position is part-time and event-based, with potential for increased hours when the Bruins and Celtics seasons resume. The job involves working both indoors and outdoors, requiring tolerance for weather, particularly cold temperatures. Candidates must be able to walk, stand, and lift for extended periods, and maintain composure while professionally interacting with people.

Requirements

• At Least 18 Years of Age
• 2+ Years of Security Experience
• High School Diploma
• Weekend Availability
• Experience working in extreme environments
• Able to walk, stand, lift, for hours at a time
• Maintaining calm and composed while dealing with people professionally

Nice To Haves

• Tolerance of weather particularly in cold temperatures

Responsibilities

• Provide effective crowd management and exterior/perimeter security in a dynamic, crowded, emotionally charged environment during TD Garden events.
• Perform other duties of a more responsible and demanding level involving leadership and professionally interacting with the general public and law enforcement/emergency response agencies.
• Responsible for crowd management, lane setup and breakdown, and providing active crowd management before and after the event.
• Maintain a visible security presence on North Station Platform and various exterior locations, helping to sustain a safe and orderly environment through foot patrols.
• Help provide arena perimeter access control.
• Provide policy enforcement and ensure evicted guests safely leave the property without disturbance.
• Provide emergency and incident response, primarily on North Station Platform and various exterior locations, but also occasionally inside the event arena and concourse areas.
• Set up and break down crowd management lanes with barricades and tenser barriers to help segregate ticketed guests from North Station guests/commuter rail passengers and direct ticketed guest flow to prohibited item screening lanes.
• Monitor and control crowd flow of ticketed guests to minimize wait times.
• Communicate effectively with event security management and supervision in crowd control efforts.
• Communicate effectively with ticketed guests to provide guidance and direction of managed crowd flow.
• Direct and support the efforts of event security officers at crowd management posts.
• Maintain professional uniform and appearance standards at all times while on-duty.
• Provide assistance or information in a courteous and professional guest-service manner at all times.
• Enhance crime-prevention and policy-violation deterrence by being seen in the environment of on North Station Platform and various exterior locations, and actively observing people and their behaviors.
• Perform random foot patrols of North Station Platform and various exterior locations.
• Secure stairwell ticketed guest entrances when not in use.
• Observe for behaviors indicating an access breach attempt may be made and intervene in a professional and courteous manner.
• Respond to reported access breach attempt incidents.
• Report any vulnerabilities to perimeter security.
• Observe and respond to violations of building guest code of conduct policies on North Station Platform and various exterior locations.
• Evict people violating building guest code of conduct in a safe and professional manner.
• Aid event security supervision and management with ticketed guest eviction incidents from the arena.
• Respond to emergencies and incidents on North Station Platform and various exterior locations including but not limited to: Medical Emergency/ Fire and Fire Alarm / Evacuation & Crowd Surge / Arguments / physical confrontation de-escalation/ Ticket Scalping / Merchandise Vending/ Suspicious Activity & Suspicious Items/ Bomb Threat/ Active Shooter & Active Killer.
• Complete emergency and incident response also includes post-incident written reporting.

Benefits

• Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED