Tax / Tag Clerk

Houston County•Warner Robins, GA

2d•$39,208 - $42,432•Onsite

About The Position

The purpose of this classification is to perform general clerical work associated with the Tax Office, specifically in a Tax/Tag Clerk role. This position involves performing customer service functions, handling monetary transactions, processing various documents and applications, performing data entry, compiling and tracking administrative and statistical data, preparing correspondence and reports, managing mail and filing systems, assisting with meeting preparation, and coordinating communications.

Requirements

High school diploma or GED required
Six months of experience in general clerical and customer service work or a related field
Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
May require Ga. Certificate of Appointment of Notary Public.

Responsibilities

Performs customer service functions in person or by telephone; provides general assistance and information related to departmental procedures, services, fees, forms, or other issues; responds to routine questions, complaints or requests for service.
Receives monies in payment of departmental fees or services; records transactions; issues receipts; prepares deposits and forwards as appropriate.
Processes a variety of documentation associated with departmental operations, per established procedures and within designated time frames; distributes documentation or maintains records as appropriate.
Processes pertinent applications; researches and verifies the same.
Performs data entry functions by keying data into computer system; retrieves, reviews or modifies data in computer database.
Compiles and/or tracks various administrative and/or statistical data pertaining to departmental operations; performs basic research as needed; makes applicable calculations; prepares or generates reports; maintains records.
Prepares routine correspondence, forms, reports, charts, graphs, spreadsheets and other documents via computer and/or typewriter.
Receives various forms, correspondence and other documentation; reviews, responds, forwards, maintains, and/or takes other action as appropriate.
Receives, opens and distributes incoming mail; prepares outgoing mail.
Prepares departmental files; sorts/organizes documents to be filed; files documents in designated order; locates/removes files; maintains file system of departmental records.
Assists in planning and preparing for meetings, to include preparing meeting documentation, attending meetings, recording/transcribing minutes, distributing documentation, maintaining records, or other tasks as necessary.
Coordinates effective communications by initiating outgoing communications, responding to incoming communications, and relaying information between the department and other employees, departments, outside agencies, and the general public.
Answers the telephone; provides information and assistance; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary.
Responds to routine requests for information or assistance from members of the staff, the public, or other individuals.
Performs other related duties as required.