Tax Specialist

State of Utah • Salt Lake City, UT

5d • Hybrid

About The Position

If you would like an opportunity to increase your knowledge of Utah tax law, serve the public and work in a fast paced setting with a team of talented and dedicated individuals, this job is for you. The Utah State Tax Commission's Tax and Revenue Functional Area is looking for a skilled and motivated individual to fill its Tax Specialist I position. This person will play an integral role in our mission to answer taxpayer inquires. You must be current on your state and federal tax filings and pass a criminal background check.

Requirements

• has accounting, finance or business experience
• has exceptional customer service skills
• is very detail oriented
• You must be current on your state and federal tax filings
• pass a criminal background check

Nice To Haves

• Two years of experience in tax, accounting, banking, law or investigative work.
• You may substitute one year of education in a related field for each year of required experience.

Responsibilities

• Answer phone calls and provide information to customers
• Research and respond to taxpayer inquiries, problems and concerns both verbally and in writing
• Research Utah State Tax law and regulations
• Provide general and complex information needed to resolve tax issues
• Enter and retrieve information from different system
• Make and complete adjustments to individual or business accounts
• Explain and apply policies and procedures to taxpayers
• Working in a contact center (call center)
• Assist managers and division directors with their work needs

Benefits

• This position is eligible for a full benefits package.
• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed