Tax Specialist

State of Utah Office of the Governor•Salt Lake City, UT
•$24 - $38•Hybrid

About The Position

The Utah State Tax Commission's Tax and Revenue Functional Area is looking for a skilled and motivated individual to fill its Tax Specialist I position. This person will play an integral role in our mission to answer taxpayer inquiries. You must be current on your state and federal tax filings and pass a criminal background check. If you would like an opportunity to increase your knowledge of Utah tax law, serve the public and work in a fast paced setting with a team of talented and dedicated individuals, this job is for you.

Requirements

  • has accounting, finance or business experience
  • has exceptional customer service skills
  • is very detail oriented
  • You must be current on your state and federal tax filings
  • pass a criminal background check

Nice To Haves

  • Two years of experience in tax, accounting, banking, law or investigative work.
  • You may substitute one year of education in a related field for each year of required experience.

Responsibilities

  • Answer phone calls and provide information to customers
  • Research and respond to taxpayer inquiries, problems and concerns both verbally and in writing
  • Research Utah State Tax law and regulations
  • Provide general and complex information needed to resolve tax issues
  • Enter and retrieve information from different system
  • Make and complete adjustments to individual or business accounts
  • Explain and apply policies and procedures to taxpayers
  • Working in a contact center (call center)
  • Assist managers and division directors with their work needs

Benefits

  • This position is eligible for a full benefits package.
  • Job Stability: Enjoy the security and reliability of employment within a well-established organization.
  • Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
  • Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
  • Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
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