Tax Resolution Specialist | Enrolled Agent

Current • Springfield, MO

9d • Onsite

About The Position

The Tax Resolution Specialist (Enrolled Agent) is responsible for managing and resolving IRS and state tax matters on behalf of clients. This role handles tax notices, audits, penalty abatements, and compliance issues from intake through resolution. Acting as the primary liaison between clients and tax authorities, the Specialist delivers compliant, strategic solutions designed to reduce tax liabilities and restore financial stability. This position is ideal for an experienced Enrolled Agent who enjoys technical tax work, client advocacy, and seeing cases through to completion.

Requirements

• Minimum of 2 years of relevant tax experience
• Active Enrolled Agent (EA) credential required

Nice To Haves

• Bachelor’s degree in Accounting, Business, or a related field (preferred)
• Experience with IRS and state tax resolution strongly preferred

Responsibilities

• Analyze IRS and state tax notices, prepare accurate responses, and determine required actions for resolution.
• Represent clients in correspondence and negotiations with the IRS and state authorities to resolve penalties, notices, and audits.
• Collect documentation, and provide guidance on tax repayment expectations and strategies.
• Conduct technical research to develop compliant responses and identify resolution opportunities.
• Identify and apply for penalty abatements, tax relief programs, and settlement options.
• Maintain accurate records of tax notice responses, resolutions, and client communications.
• Collaborate with internal departments to support integrated tax resolution strategies.
• Recommend and implement process improvements for handling tax notices and audit cases.
• Educate clients on notice triggers and compliance practices to prevent recurring issues.
• Utilize tax software and digital tools to manage client cases efficiently and compliantly.

Benefits

• Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental)
• Company-Paid Life and Long-Term Disability Insurance
• Ancillary Benefits such as supplemental life insurance and short-term disability options
• Classic Safe Harbor 401(k) Plan with employer contributions
• Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree