Tax Reporting Manager

Vanguard•Malvern, PA
•Hybrid

About The Position

The Tax Reporting Manager leads Vanguard’s shareholder information reporting function for advised wealth management and self-directed clients. The role oversees production of approximately nine million annual client tax forms and delivery of broker-dealer tax-reporting services, with responsibility for regulatory compliance, operational risk, and client-facing tax form production. The work focuses on investor tax documentation and shareholder reporting requirements, including Forms 1099, 1042, and 5498, rather than corporate tax reporting. The manager leads a specialized team of managers and individual contributors and partners with business, technology, risk, compliance, legal, and vendor teams. The position also oversees annual tax-production planning and execution, resolves operational issues, monitors regulatory developments, and advances process, technology, and service-delivery improvements. This position follows a hybrid work model. Relocation assistance and visa sponsorship are not available.

Requirements

  • Undergraduate degree or equivalent experience required.
  • Minimum five years of general management experience and five years of related business experience.
  • Significant leadership experience within financial services, operations, tax reporting, brokerage operations, securities operations, or a related regulated environment.
  • Demonstrated experience leading and developing both managers and individual contributors.
  • Strong operational, analytical, and problem-solving skills.
  • Proven ability to manage complex processes and drive results in a deadline-driven environment.
  • Exceptional stakeholder management and relationship-building skills.
  • Strong communication, presentation, and influencing abilities.
  • Ability to work effectively across business, technology, risk, compliance, and vendor organizations.
  • Demonstrated learning agility and ability to navigate unfamiliar systems, processes, and subject matter.

Nice To Haves

  • Three years of management or supervisory experience preferred.
  • Experience in shareholder information reporting, brokerage tax reporting, information reporting and withholding, or related investor tax-reporting functions.
  • Knowledge of Forms 1099, consolidated tax reporting, and related shareholder tax-reporting processes.
  • Experience in the brokerage, securities, broker-dealer, transfer-agent, or wealth-management industry.
  • Experience leading process improvement, change management, or technology initiatives.
  • Lean, project management, CPA, MBA, MS in Taxation, or other relevant professional qualifications.
  • Ability to lead a highly specialized and experienced team.
  • Strong curiosity, critical thinking, and sound judgment.
  • Ability to build credibility quickly and influence across diverse stakeholder groups.
  • Comfort operating in a complex environment with multiple systems, vendors, and regulatory requirements.
  • Strong focus on outcomes while maintaining high standards of client service, risk management, and compliance.
  • Ability to learn and apply specialized shareholder reporting concepts while leading technical subject matter experts.

Responsibilities

  • Lead the shareholder information reporting function, including production of client-facing tax forms and regulatory reporting.
  • Manage and develop a specialized team of managers and individual contributors, fostering engagement, accountability, and professional growth.
  • Oversee tax-reporting operations, controls, and processes to ensure compliance with applicable federal, state, international, and industry regulations.
  • Partner with business, technology, risk, compliance, legal, and vendor teams to deliver operational outcomes.
  • Lead planning and execution for annual tax-production cycles and support issue resolution during critical production periods.
  • Drive operational excellence through process improvements, technology enhancements, and continuous-improvement initiatives.
  • Manage complex business processes involving multiple systems, vendors, dependencies, and stakeholder groups.
  • Monitor regulatory developments and evaluate their impacts on processes, controls, systems, and client service models.
  • Resolve complex operational and client-related issues while balancing client experience, regulatory requirements, and risk considerations.
  • Contribute to organizational strategy, workforce planning, budget management, and long-term service-delivery improvements.
  • Present recommendations, risks, and operational updates to senior leadership and business partners.
  • Participate in special projects and perform other duties as assigned.
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