Tax Project Analyst

ADP•Alpharetta, GA

About The Position

The Tax Project Analyst II partners with Tax, Product, Operations, Smart Compliance, and Technology teams to support initiatives that improve business processes, drive operational efficiency, enhance compliance outcomes, and enable scalable solutions in ADP TotalSource – Professional Employer Organization. The role uses analytical and problem-solving skills to gather and document business requirements, analyze complex workflows and system functionality, support process improvement and automation, and help deliver strategic projects from concept through implementation. The position requires analytical skills, project coordination expertise, business acumen, and effective communication with leaders across the organization. The ideal candidate is curious, thrives in a fast-paced environment, enjoys solving complex business problems, and can translate data into actionable business insights. Overnight travel is 25%.

Requirements

BA/BS degree (Business or Information Sciences preferred), technical training equivalent, or equivalent education and/or experience.
3–5 years of progressive structured analysis or systems analyst experience.
Strong analytical and problem-solving skills.
Experience managing multiple priorities across competing initiatives.
Excellent written and verbal communication skills.
Experience with data and analytics tools such as Excel, SQL, Power BI, Databricks, or similar platforms.
Experience planning, coordinating, and executing User Acceptance Testing for system enhancements, product releases, process changes, or automation initiatives.
Willingness to travel overnight 25%.

Nice To Haves

Experience in payroll, tax, compliance, HR technology, financial operations, or other highly regulated environments.
Experience with process improvement methodologies such as Lean, Six Sigma, or Continuous Improvement.
Experience building business cases and return on investment models.
Working knowledge of Power BI, Tableau, or other business intelligence tools.
Experience supporting technology implementations or automation projects.
Familiarity with Microsoft Power Platform, Power Automate, Copilot, or other workflow automation tools.
Experience working with Smartsheet or Microsoft Project.
Advanced proficiency with Microsoft Excel and PowerPoint.

Responsibilities

Partner with Tax Subject Matter Experts to analyze local, state, and federal tax compliance requirements and translate regulatory and business requirements into operational processes, business rules, system requirements, testing strategies, and solution recommendations.
Develop and maintain working knowledge of payroll tax compliance requirements, tax products, agency interactions, and supporting system functionality.
Develop dashboards, metrics, and reporting tools that support operational decision-making.
Present alternatives to users and impacted areas to facilitate design decisions and gain consensus.
Perform quantitative analysis to measure business impact, operational performance, and project success.
Develop and execute User Acceptance Testing plans, test scenarios, and acceptance criteria for system enhancements and process changes.
Coordinate testing activities, defect management, stakeholder signoff, and implementation readiness assessments.
Assist management with project tracking by providing regular, comprehensive status reports on progress and effort relative to project deadlines.
Collaborate with Product and Technology teams to ensure business requirements accurately reflect operational needs and regulatory requirements.
Support solution design by documenting functional requirements, process flows, business rules, and acceptance criteria.
Provide ad hoc reporting assistance as needed.
Work on other short-duration or one-off assigned projects and perform other duties as needed.