Tax Manager

Forsyth County•Cumming, GA

About The Position

The purpose of this classification is to manage and supervise various activities of the Office of the Board of Tax Assessors to include customer service, legal/regulatory compliance, exemption processing, collection of taxes, and financial record keeping. Provides direct supervision to assigned subordinate staff. Will be directly responsible for the activities of the tax division upon assignment.

Requirements

High School Diploma or GED
Six (6) or more years previous experience and/or training that includes local tax administration, tax collections, tax laws, budget administration, management, and personal computer operations
Must be or have the ability to become a Notary Public

Responsibilities

Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, develops and manages work schedules; counseling, disciplining, and completing employee performance appraisals; conducts interviews and selects new employees; oversees or coordinates training activities; conducts staff meetings; schedules vacation and leave time.
Coordinates daily work activities; organizes, prioritizes, and assigns work; monitors status of work in progress and inspects completed work; confers with assigned staff, assists with complex/problem situations, and provides technical expertise.
Interprets, explains, and ensures departmental compliance with all applicable codes, laws, rules, regulations, standards, policies and procedures; initiates any actions necessary to correct deviations or violations.
Consults with Chief Appraiser, Board of Commissioners, auditors, and other officials to review department operations/activities, review/resolve problems, receive advice/direction, and provide recommendations.
Manages long and short-term goals and objectives for the department; directs and coordinates work processes for implementation and completion of the same.
Manages division programs and operational activities; plans, develops, implements, and evaluates department programs and activities; implements new programs/services; interprets, and reviews methods and operational procedures; assists managers, supervisors, and other staff with operations, procedures, practices, and problems.
Coordinates maintenance needs of office facilities and equipment; initiates requests for necessary maintenance/repair work.
Directs and performs customer service functions; provides assistance and information related to division procedures, documentation fees or other issues; responds to questions and complaints; researches problems and initiates problem resolution.
Compiles and/or monitors various statistical and/or administrative data; performs research and makes applicable calculations; prepares and generates reports as requested.
Prepares or completes various forms, reports, correspondence, budget documents, performance evaluations, legislative packages, newspaper articles, press releases, exemption records, or other documents; ensures timely submission of required reports to State Department of Revenue or other individuals /agencies as appropriate.
Receives various forms, reports, correspondence, budget requests, budget reports, invoices, purchase order reports, time ledgers, personnel performance reports, job applications, distribution reports, collection reports, disbursement reports, timber tax reports, mobile home digest, sales ratio studies, assessment guides, valuation guides, legislative bulletins, policies, procedures, laws, codes, manuals, directories, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, state revenue system, or other computer programs.
Communicates with supervisor, county officials, commissioners, board members, employees, other departments, State Department of Revenue, other municipalities, business representatives, auditors, bond representatives, taxpayers, the public, the media, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction.
Prepares agenda for Board of Assessor meetings.
Completes and post meeting notifications and minutes to website and public locations.
Processes changes from the Board of Assessors to the Tax Commissioner for billing correction.
Attends meetings, serves on committees, and makes presentations as needed.
Maintains a comprehensive, current knowledge of applicable laws/regulations; maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate.
Directs the collection of property taxes; manages corrections for billing of taxes; oversees accuracy of billing.
Processes appeals for real and personal property tax and assures all changes are made for billing and collection.
Coordinates with the Tax Commissioners office for status of pending appeals and withdrawals to process bills at full value at the appropriate time.
Develops and recommends budget for property tax section; controls expenses by monitoring office supply and equipment expenditures.
Performs general/clerical tasks, which may include answering telephone calls, typing documents, making copies, sending/receiving faxes, or filing documentation.
Provides assistance to other employees or departments as needed.
Performs other related duties as required.