Tax Manager, Sales & Use Tax

Cohen & Co•Baltimore, MD

About The Position

As a Manager on our Sales & Use Tax team, you’ll have the opportunity to work directly with a diverse client base on complex multi-state indirect tax matters while serving as a strategic advisor and true business partner. This role offers strong visibility with clients and firm leadership, exposure to a wide variety of consulting and planning projects, and the ability to make a meaningful impact beyond day-to-day compliance work. At Cohen & Co, our collaborative environment gives Managers the opportunity to mentor and develop team members, build trusted client relationships, and continue growing their own careers in a firm that values accessibility, flexibility, and long-term professional development.

Requirements

Bachelor’s degree in Accounting, Finance, or related field required
5+ years of progressive Sales & Use Tax (indirect tax) experience, including managing or leading engagements (public accounting, industry, or combination).
Strong multi-state technical knowledge (nexus, taxability, exemptions, audit defense, VDAs) with the ability to apply concepts to real client facts.
Experience with indirect tax technology/tools preferred, including Avalara (e.g., mapping/taxability configuration support, reporting, returns support) and strong Excel/data skills.
Strong communication, project management, and people leadership skills; comfortable as a primary client contact.

Nice To Haves

Master’s degree in Taxation/Accounting a plus.
CPA and/or JD preferred, but not required.

Responsibilities

Manage and review Sales & Use Tax returns across multiple jurisdictions, ensuring accuracy and timely filing.
Oversee return data gathering, reconciliations, and workpaper documentation (including tie-outs to GL/sales data where applicable).
Support clients in optimizing indirect tax compliance processes and controls to improve accuracy and reduce risk.
Advise clients on nexus, taxability (including product/service and SaaS/digital goods considerations, as applicable), exemptions, and audit defense.
Assist with responses to state and local notices, information requests, and audit inquiries.
Lead voluntary disclosure agreements (VDAs), nexus studies, exposure reviews, and related remediation planning.
Identify and quantify risks and opportunities (e.g., refund opportunities, exemption gaps) and recommend the next practical steps.
Serve as a technical resource for indirect tax matters, providing guidance on research, positions, and documentation.
Draft and review client deliverables (memos, notices responses, audit support packages, process documentation) with clear, business-focused recommendations.
Maintain awareness of legislative and regulatory changes impacting Sales & Use Tax and proactively communicate impacts to clients and internal teams.
Support indirect tax technology and data initiatives, including use of Avalara for rate/taxability configuration, returns support, and reporting (as applicable by client).
Partner with clients to validate product/service mapping and taxability decisions within Avalara and related systems.
Act as primary client contact, delivering proactive, high-quality service and managing expectations across timelines, scope, and deliverables.
Build trusted-advisor relationships by understanding client operations, data flows, and indirect tax risk areas.
Communicate complex tax concepts clearly to clients and internal teams, tailoring messages to technical and non-technical stakeholders.
Review work of senior and staff accountants; provide coaching, feedback, and technical guidance to drive quality and development.
Manage engagement workflows, budgets (where applicable), and deadlines; coordinate resources to ensure on-time, accurate delivery.
Contribute to team training, standard workpapers, and continuous improvement initiatives.