Tax Manager (Indirect)

NextivaScottsdale, AZ
Onsite

About The Position

Nextiva is looking for a Senior Indirect Tax Analyst to support the Director, Tax in leading the company's indirect tax function, with primary responsibility for sales and use tax, property tax, and telecom-related tax compliance. This is a hands-on role for someone who can operate both tactically and strategically — driving compliance excellence, process improvements, and automation initiatives in a fast-growing environment. As Nextiva continues to scale globally, this role will also touch VAT/GST compliance and support broader tax accounting and planning initiatives.

Requirements

  • Bachelor's degree in Accounting, Tax, or related field required.
  • 5-7 years of progressive indirect tax experience, with strong emphasis on sales/use tax and property tax; telecom tax experience preferred.
  • Exposure to international VAT/GST compliance.
  • Experience managing compliance processes in a multi-state environment.
  • Big 4 public accounting and/or in-house indirect tax experience, ideally in a SaaS, subscription, or telecommunications business.
  • Hands-on experience with tax engines/software (Vertex, Avalara, OneSource, or similar).
  • Strong Excel skills; experience with ERP systems (NetSuite, Oracle, SAP, or similar).
  • Demonstrated experience using automation, AI tools, or advanced analytics (Excel, Alteryx, or similar) to improve tax or finance processes.
  • Strong technical research and analytical skills — able to translate complex tax matters into clear business guidance.
  • Comfortable owning deadlines independently, with minimal supervision.

Nice To Haves

  • CPA or CMI certification preferred.

Responsibilities

  • Oversee the filing of US sales/use tax, property tax, telecom, and other non-income tax returns across multiple states, partnering with external service providers.
  • Manage GST compliance and filings for Nextiva's international operations and customer base.
  • Review and validate monthly indirect tax accruals; collaborate with accounting on reconciliation and reporting.
  • Maintain documentation to support tax positions, calculations, and financial statement disclosures.
  • Support resolution of indirect tax audits, notices, and inquiries end-to-end.
  • Research and document sales/use, telecom, and VAT/GST tax issues, and provide clear guidance to internal stakeholders.
  • Monitor legislative and regulatory developments across jurisdictions; assess impact and flag planning opportunities.
  • Conduct nexus studies and taxability analyses as Nextiva expands into new states and markets.
  • Identify areas of tax exposure and help implement corrective actions to minimize risk.
  • Partner with Finance and IT on ERP design, implementation, and enhancements related to indirect tax compliance and automation.
  • Integrate AI-enabled tools into daily workflows to reduce manual effort and improve data accuracy.
  • Support tax engine configuration, testing, and maintenance (e.g., Vertex, Avalara, or similar).
  • Maintain exemption and resale certificates, and conduct periodic compliance reviews to keep documentation audit-ready.
  • Partner with Accounting, FP&A, Legal, and Operations to ensure tax considerations are built into business decisions.
  • Build relationships with internal stakeholders to promote awareness of tax implications and compliance responsibilities.
  • Support income tax data gathering, tax accounting, and tax planning initiatives as needed.
  • Participate in company-wide initiatives, system implementations, and other strategic projects.
  • Maintain a forward-looking perspective on industry and tax developments impacting Nextiva's business model.

Benefits

  • Competitive pay
  • Medical coverage
  • Mental health resources
  • 401(k)/retirement programs
  • Flexible time off
  • Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
  • Life, disability, and supplemental indemnity plans
  • Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
  • 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
  • Employee Assistance Program and comprehensive wellness initiatives
  • Access to ongoing learning and development opportunities and career advancement
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