Tax Manager - Indirect Tax - Sales and Use Lookback Review

EY•Hartford, DC

22h•$105,100 - $192,600

About The Position

Our Sales and Use Tax Lookback Review COE is a national team which leads large multi-state, sales and use tax recovery projects for EY’s largest clients. It’s here you’ll find everything you need to continue to develop as a multi-state, sales and use tax practitioner. It’s all about taking on new skills and responsibilities as they arise and making the most of our dedicated mentors and training programs. Handling multi-state sales/use tax recovery projects for large, sophisticated organizations takes more than just a technical understanding of current sales and use tax rules. As a Sales and Use Tax Manager, assigned to EY’s Sales and Use Tax Lookback Review Center of Excellence (COE), we’ll look to you to build and apply your knowledge on a wide range of sales and use tax recovery projects for clients in multiple industries. In this role, you can expect the support of some of the most engaging colleagues around, committed to developing you, and providing plenty of opportunities to progress your career. Advise on indirect tax regulatory changes; design strategies, operating models, processes, and compliance frameworks that raise efficiency and meet requirements. Identify opportunities for tax optimization, credits and refund recovery, exposure reduction; manage strategies, compliance, remediation, controversies, and corrective filings. Support process review and technology transformation. Translate regulatory changes into practical compliance and reporting solutions. Implement operating models and frameworks across the indirect tax lifecycle. Lead optimization, recovery, and exposure‑reduction initiatives.

Requirements

Bachelor’s degree in Accounting, Finance, Business or a related discipline
An achieved CPA qualification, member of a state Bar, certification as a member of the Institute for Professionals in Taxation or CMI designation
A minimum of 5 years of relevant experience in a broad range of sales and use tax processes, concepts and tools
Experience managing budgets, people and projects
A proven record of excellence in a professional services or tax organization
Technical writing and research experience in a tax context
The ability to prioritize when working on multiple complex projects
Strong influencing skills, and the confidence to question existing processes
Tax legislation and impact assessment.
Indirect tax refund and recovery review.
Tax planning and optimization.
Data analysis and interpretation.
Tax compliance and reporting requirements.
Data visualization and storytelling.
Application and tool analysis.
Sustainability drivers and mega trends.
Building and managing relationships.
Client trust and value.
Communicating with impact.
Emotional agility.
Hybrid collaboration.
Complex problem solving.
Critical thinking.
Driving outcomes.
Learning agility.
Commercial astuteness.
Leading teams.
Managing change.
Negotiation and influencing.
Sector knowledge.
Global mindset.

Nice To Haves

Experience leading workstreams across planning, execution, and closure.
Contribution to RFP responses and sales growth.
Practical management of engagement economics and resource planning.
Daily participation in client working sessions and strong stakeholder management.

Responsibilities

Lead workstream delivery, track status and deliverables, and participate in client working sessions.
Identify opportunities for additional services, contribute to RFPs, manage engagement economics, and implement resource plans and budgets.
Guide teams, drive improvement, and recommend solutions by interpreting internal/external issues.
Travel required regularly for external clients.
Develop solutions to complex problems and select suitable methods and criteria.
Recommend policy changes and establish procedures for your area or function.
Apply depth of expertise to guide others toward quality solutions.
Research our clients’ business operations and building long-lasting relationships with them
Identify applicable sales and use tax exemptions and exclusions
Identify potential overpayment opportunities or risks and communicating these to our clients
Monitor current tax law changes, to maintain your credibility as a trusted advisor
Develop clear, intelligent plans and approaches for sales and use tax recoveries
Prepare and defend sales and use tax refund claims
Participate on a motivated team of professionals
Manage a motivated team of professionals, guaranteeing they have the skills, knowledge and opportunities to reach their full potential

Benefits

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.
The base salary range for this job in all geographic locations in the US is $105,100 to $192,600.
The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $126,100 to $218,900.
Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.
In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances.
You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

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